Medical Office Assistant

4 weeks ago

Winnipeg, Canada Express Medical Care Full time

We are looking for an amazingMedical Receptionistto add to our team atExpress Medical Care The candidate must be very independent; have a highly-motivated, professional personality and possess good interpersonal skills.

Our thriving clinical practice needs a highly- motivated and experienced Medical Receptionist. We’re looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service The job includes significant amounts of multi-tasking, but the ideal candidates will know when to slow down, look patients in the eye and provide personalized, professional service.

A successful candidate for this position would have a minimum of two (2) years’ experience as a Medical Receptionist.

Job Duties

  • Greeting patients with enthusiasm and a positive attitude;
  • Responding to inquiries by patients, prospective patients, and visitors in a courteous manner;
  • New patient registration, checking in/out patients of our office including validating health cards;
  • Scheduling, coordinating and confirming patient appointments, tests, referrals and procedures;
  • Updating and maintaining electronic medical records (EMR) with all test results, clinical notes, demographics etc;
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering emails and letters;
  • Reviewing and charting telephone, mail and email messages;
  • Responding to all telephone inquiries and messages from patients;
  • Management of billing for procedures and patients not covered;
  • Ensuring all exam rooms are clean after each patient, and checked regularly for cleanliness and adequately stocked supplies;
  • Ensuring all patients and visitors are receiving the utmost care and quality service as they deserve;
  • Participating in other miscellaneous administrative duties as assigned as well as ordering supplies as needed;
  • Working collaboratively with other administrative support staff;
  • Occasionally required to cover affiliate clinic in the area

Qualifications and Skills

  • High attention to detail and accuracy
  • Excellent interpersonal and communication skills (oral and written)
  • Completion of a College-accredited medical secretary or medical office administration program AND/OR equivalent work experience in medical office administration
  • Demonstrates exemplary work performance and attendance record
  • Personable with excellent communication skills
  • Positive work ethic and superior professionalism with ability to maintain confidentiality
  • Excellent time management, organizational and self-planning skills
  • Proficient in English, additional languages are a bonus
  • Proficient with medical terminology
  • Proficient in computer applications including Windows OS, Microsoft Office, e-mail and Internet
  • Experience using Accuro EMR is an asset

Job Type: Full-time, Permanent

Salary: $16-$18

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