Intermediate Deskside Support Technician to support end computing, network, telephony, and acco[...]
3 weeks ago
Our valued client is seeking an Intermediate Deskside Support Technician to support end computing, network, telephony, and account issues
Responsibiltiies:
- Desktop support responsible for end user computing, network, telephony and account issues.
- Maintain & Support AV equipment in conference rooms and support additional audio/video requirements for events including town-hall meetings, VTC support and webcasts.
- Printer support.
- Windows OS installation, test and deploy windows images to systems.
- Ensure IT practices are completed in accordance with Security practices.
- Maintain accurate inventory of computer hardware and other IT equipment.
Must Have Skills:
- 3+ years of experience as a Deskside Support Technician
- Experience with Windows operating systems
- Experience supporting audio/visual
Nice to Have Skills:
- Proficiency in both English and French languages
- Experience performing adds/moves/changes with Cisco VoIP or private branch exchange (PBX) systems
- Experience providing IT support in a production environment (in addition to general office IT)
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