Directeur digital

p>The Director, Member & Client Relations and Underwriting is responsible for the management of the operations under the VP Direct Insurance, Commercial lines, optimizing its capacity, processes, and expertise to respond to the needs of our commercial members and clients nationally. li>Support the Vice-Presidency in defining strategic directions, contributing to the strategies of a rapidly transforming sector with strong growth ambitions and effectively managing multiple priorities.Develop and implement the business plan within the administrative department and manage its performance to maximize business results and ensure member and client satisfaction.Ensure that distribution methods and business development under his or her direction adjust and evolve to perform in line with the growth strategy.Adjust and evolve the model to be in line with changing client needs, including the digital evolution.Implement practices that promote change management, attraction and retention, and the development of talent in line with values.Anticipate and minimize operational risks to ensure sustainable, scalable performance.4 weeks of flexible vacation starting in the first year.Defined benefit pension plan that provides predictable, stable income throughout retirement.Reimbursement of health and wellness expenses and telework equipment.

1. Bachelor’s degree in a related field.
2. A minimum of eleven years of relevant experience, including five years of senior management experience.
3. Experience in managing customer-focused teams that have different distribution models, such as Client Relationship Centres, Operations, Business Development.
4. Experience in operational efficiency, including capacity management and process optimization.
5. Experience with data-driven decision-making approaches.
6. Experience operating and leading a team within commercial lines.
7. Expert proficiency in English and intermediate knowledge of French due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients.

Business insight, Develops talent, Drive results, Engagement, Networks, Strategic mindset.

At Desjardins, we believe in equity, diversity, and inclusion. We believe our teams should reflect the diversity of the members, clients, and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. p>

Job Family: Management (FG)

Unposting Date: 2024-11-12

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