ServiceNow CMBD Technical Advisor
3 weeks ago
Enhanced Reliability Clearance . The ServiceNow CMBD Technical Advisor
will have the following responsibilities: Perform ServiceNow Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements and stabilization; Identify opportunity for improving the quality of the data in the Configuration Management Database (CMDB); Troubleshoot and debug existing Configuration Management Database (CMDB) interfaces and improve them; Establish a technical project plan with key milestones and providing status updates Create ServiceNow epics and stories Document key technical decisions, issues, and enhancements through the entire development lifecycle Report on development work progress Work with the support team to ensure transition from development to operation Provide guidance and expertise to various stakeholders throughout the life of the project Communicate and collaborate with project team members and key stakeholders throughout the life of the project Other related activities and deliverables as required The ServiceNow CMBD Technical Advisor
must meet the following mandatory requirements: Must have a university degree or college diploma in business administration, statistics, or a related field; Must have a minimum of five (5) years of demonstrated experience as a technical lead for ServiceNow implementations; Must have a minimum of five (5) years of demonstrated experience with the ServiceNow CMDB Demonstrated ability to use data and information to inform problem solving in relation to building systems and infrastructure; Demonstrated ability to prioritize work and meet deadlines while working on multiple tasks; Demonstrated experience working and leading discussions with a broad set of stakeholders;
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