Senior System Analyst

Senior System Analyst (SysAdmin) (T & I) (Telework/Hybrid) Employment Status: Permanent Language Requirement: English (Reading, Speaking, Writing) Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7 (Full time) Work Schedule: Full time (Hybrid – in‑office and remote) Senior Systems Analyst manages and supports server‑based systems and processes within CBC‑Radio Canada’s media production ecosystem. Responsibilities Deploy, maintain and support physical and virtual server‑based systems and processes. Provide leadership, planning and coordination of projects to manage the upgrading and maintenance of supported systems, following formal methodologies and change management processes. Provide escalation level support to frontline support teams and delegate the coordination of frontline technical staff. Provide support, training and mentorship to junior staff and colleagues. Troubleshoot and resolve moderate to very complex issues within tightly integrated systems that support critical applications. Participate in off‑hours on‑call schedule to provide 24/7 support for critical systems. Develop and implement maintenance procedures, monitor system health, gather system statistics, and troubleshoot reported errors and alarms. Conduct thorough analysis of technical issues and provide feedback to senior management and production partners. Develop operational procedures and standards for new systems and coordinate and execute test procedures to validate and improve system functionality. Log issues and detail solutions in appropriate documentation systems to retain corporate memory and aid in resolving future problems of a similar nature. Implement best practices for scalability, supportability, ease of maintenance and system performance; configure and design systems to support uninterrupted 24/7 operation. Analyze requirements, evaluate hardware and software, and recommend upgrades and acquisitions; liaise with vendors to ensure successful acquisition and integration of required components. Plan, coordinate and implement system configurations for new installations or upgrades, including security settings, directory structures, networking requirements, access control, capacity requirements and interfacing with databases and/or other applications to meet client requirements. Knowledge, Skills and Abilities Strong knowledge of hardware and software configurations, security, performance, utilization methodologies and familiarity with networked/distributed computing environment concepts and high‑availability clusters. Ability to write scripts using languages and tools available on supported platforms; advanced knowledge of programming and scripting languages including Bash, Perl, PHP, SQL, PowerShell and working knowledge of HTML and XML. Solid understanding of video and audio system design, file‑based and streaming codecs, including publishing to cloud‑based endpoints. Strong troubleshooting skills, trend analysis, backup/recovery procedures and familiarity with technical processes to ensure maximum system efficiency. Solid understanding of network connectivity, technologies, protocols and security. Understanding of formal methodologies of project management and change management (an asset). Strong communication and interpersonal skills; ability to manage competing priorities and time effectively. Education and Experience Graduate of College or University in Computer Science, Information Technology, Television & Radio Production, or related discipline. Minimum 5 years of applicable technical experience in either TV & Radio Production or Computer Science. Proven experience installing, configuring and managing Linux and Windows‑based server operating systems. CompTIA A+, ITF+, CCNA, CISSP, PMP or other relevant certifications. Experience with network/system monitoring tools including Nagios, SolarWinds, SNMP and syslog. Administration of storage systems (permissions, pools, capacity, hardware) – an asset. Experience designing and supporting file‑based workflows – an asset. Traditional TV and Radio broadcast knowledge – an asset. Experience with Docker and Kubernetes – an asset. Cloud‑based architecture and system administration – an asset. Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, however only candidates selected for an interview will be contacted. Background Check Mandatory criminal record check. Other background checks may be conducted based on operational requirements. Equal Opportunity Statement CBC/Radio‑Canada is committed to being a leader in reflecting our country’s diversity. We value equal opportunity and nurture an inclusive workplace where our individual differences are recognized, valued, and extend to all services we provide as Canada’s public broadcaster. If you have accommodation needs at this stage of the recruitment process, please inform us by sending an e‑mail to recruitment@cbc.ca. #J-18808-Ljbffr