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Security Officer
1 month ago
We are seeking a highly motivated and experienced Security Officer to join our team. As a Security Officer, you will be responsible for maintaining the highest standards of safety and security at our facilities in the Saint John area.
Key Responsibilities:- Welcome all visitors, employees, and customers to Irving Oil facilities by greeting them in person or on the telephone.
- Maintain a visible presence at all times, ensuring the highest standards of safety and security are met.
- Dispatch security team members, facilities personnel, and internal medical staff during any emergency incident or event.
- Coordinate arrival of emergency responders when necessary.
- Enforce and govern the Facility Access Policy for all people entering our facilities.
- Be a primary point of contact for all levels of the business.
- Be a first point of contact for incoming calls and in-person inquiries and forward them to the appropriate parties efficiently.
- Handle requests, feedback, and queries professionally and in a timely manner.
- Issue temporary ID passes to visitors, contractors, and employees (if required) and ensure they are returned at the end of the day or completion of work.
- Notify employees of a visitor's arrival.
- Contact all appropriate emergency services and diligently report any incidents directly to the Security Operations Center.
- Prevent and discourage all unapproved or unlawful entry to the site(s) and engage other security team members when necessary.
- Calm demeanor and ability to work well with others.
- Good customer service skills with the ability to diffuse conflict and de-escalate situations in a professional manner.
- Able to deal with difficult or unforeseen issues quickly and professionally by answering questions or transferring to appropriate parties when necessary.
- Able to remain calm; quickly and efficiently respond to any emergency situations by working with the Security Operations Center (SOC).
- Be well versed in security protocols and procedures.
- Actively contribute towards a safe and secure culture, while engaging employees and visitors to ensure they have a good experience when on-site.
- Minimum High School diploma or G.E.D. required.
- Must possess a valid Canadian drivers license.
- Graduate of a Criminal Justice or Police Foundations program is a definite asset.
- Current First Aid certification is an asset.
This is considered a safety sensitive position, and as such, our recruiting process involves pre-employment drug and alcohol screening, references, and a criminal background check.
Salary: $45,000 - $55,000 per year
