Director, Technical Integration

Join to apply for the Director, Technical Integration role at nesto nesto is a leading Canadian fintech company founded in Montreal in 2018. Our core mission is to offer a positive, empowering, and transparent property financing experience, simplified from start to finish. We initially started as a digital broker, aiming to make the complex mortgage process more transparent through technology. We quickly evolved to build Canada’s leading online mortgage lending direct-to-consumer platform, where our qualified mortgage experts are supported by advanced technology. Since then, we have expanded our offering into a robust "mortgage ecosystem" builder, partnering with large financial institutions across Canada. Role To drive the execution of our upcoming projects, we are looking to hire a newly created Director-level role that reports to our VP, Delivery, within the Customer Delivery Organization. Work location and time zone We welcome applications from candidates located anywhere in Canada. This is a fully remote opportunity, with the flexibility to work from home or from any of our offices (Montreal, Quebec, Calgary, Toronto, Vancouver, and others). Core working hours for this role are based on the Eastern Time Zone (EST). What Success In This Role Looks Like The Technical Integration team is the engineering backbone of our Professional Services organization. This team is responsible for ensuring our platform is not just sold, but successfully deployed and embedded into our customers' core operations. What You’ll Be Doing Lead, manage, and mentor the Technical Integration consulting team, setting the standard for technical excellence and customer-facing interactions. Define and own the overall strategy for customer and partner integrations, including the development of tools, processes, and pre-built connectors to increase efficiency and scalability. Serve as the company's most senior technical expert in client and prospect meetings, providing architectural oversight and building confidence with executive-level technical stakeholders. Oversee the development and delivery of all technical specifications, custom integrations, demos, and proofs of concept created by the team. Act as the ultimate escalation point for complex technical challenges encountered during pre-sales, implementation, or in-life operation. Collaborate with Product Management and Engineering leadership to ensure the product roadmap reflects the technical needs and integration requirements of our customers. Establish and track key performance indicators (KPIs) for the integration team to measure success and identify areas for improvement. Who We Are Looking For 8-10+ years of experience in a technical, client-facing field, with at least 3-5 years in a leadership role managing a team of engineers or consultants. A deep architectural understanding of enterprise integrations, APIs, microservices, middleware, and cloud-native technologies. Proven experience in (B2B) SaaS environments or enterprise delivery/consulting. A strong "player-coach" mentality, with the ability to dive deep into technical details while also managing team performance and strategy. Experience in a pre-sales engineering or solution architecture leadership role is highly desirable. Exceptional communication and presentation skills, with the ability to command a room and articulate a complex technical vision to C-level executives. A track record of hiring, developing, and retaining top technical talent. Preferred But Not a Must Experience in the financial services or mortgage industry. Bilingualism in French and English. You shouldn't apply if You are not motivated by the challenge of building teams, defining processes, or working in a scale-up environment, preferring highly stable, low-pressure roles. You are not interested in a role that involves frequent client-facing work or high-level stakeholder negotiation. You have no passion for the fintech or mortgage technology space and are unwilling to develop domain expertise. You prefer to avoid the technical details of API integration, Solution Architecture, and core implementation activities such as User Acceptance Testing. Interview Process Recruiter Screen – 30 minutes Discovery Call with our VP, Delivery – 30 minutes Take-home Assignment followed by a Presentation and Q&A – 60 minutes Final Non-Technical Interview with two additional stakeholders – 60 minutes Criminal Record and Reference Checks + Offer What We Offer Take advantage of nesto's employee mortgage program that provides our employees with the best, exclusive, preferred low rates. Comprehensive Health Coverage: Top-tier Extended Health, Dental, and Vision coverage, featuring 100% drug coverage. Access to a Group RRSP/DPSP Retirement Savings Plan featuring competitive company-matching contributions. Telemedicine Services via Dialogue and coverage for Licensed Practitioner Services. Family Support: Top-Up Programs provided for Maternity & Parental Leave. The possibility to work fully remote or work from one of our offices in Montreal, Quebec, Calgary, Toronto, Vancouver, and more. Why join us Contribute directly to shaping the experience that modernizes the Canadian mortgage industry. We won the 2023, 2024, and 2025 CLA Lender of the Year award, recognizing our excellence in lending services. We are a B Corp certified organization, highlighting our dedication to making a positive impact on our society and our planet. Diversity and Inclusion At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all. #J-18808-Ljbffr