Dynamics 365 Customer Engagement/ CRM Functional Consultant

3 weeks ago


Montreal, Quebec, Canada R2 Global Full time

Fresh opportunity for a Functional Consultant/ Analyst, with skills in Dynamics 365 CE/CRM implementation, to join the delivery team at my award winning MS Partner client.The position offersA strong pipeline of Dynamics 365 CE projects, across a range of industry sectorsA collaborative team environment, and a forward thinking approach to project deliveryFully remote workingGreat certified training/ professional development openings ResponsibilitiesProject analysis, requirement gathering and design - conducting client workshop's and developing functional design documentationStrong expertise around the sales order process and areas surroundingHands on within the functional configuration and user acceptance testing of newly designed features and developmentSupporting customers in training key users and overseeing go-live to ensure a smooth transition onto their new D365 CE platform Skills & QualificationsExperienced in the functional implementation of Dynamics CRM/ D365 CE end to end (from either end customer or partner perspective)Strong understanding in one of more core modules, including sales, marketing, customer service, field serviceFull project lifecycle expertiseMethodical and collaborative approach, with the ability to work effectively within a team or independentlyStrong communication skills, written and verbal, with a confident approach to customer interaction and stakeholder managementThis brilliant new role would be a fantastic fit for a partner-based consultant looking for a fresh challenge in a forward thinking environment, or an implementation analyst looking to step into a specialized consulting role - offering full training and developmentFor more information, please get in touchMichael RadfordR2 GlobalSnr Vice President - MS Dynamics 365 F&O, CE & BCd: 206-752-9268e: michael@r2-global.com



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