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Senior Sales Manager

1 month ago

London, Ontario, Canada Crescent Hotels & Resorts Full time

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Sales team. We are committed to providing you with:

  • Competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • RSP matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Access to our onsite gym

Here is what you will be doing each day:

As our Senior Sales Manager, you will be working with our team to represent the organization in a professional manner and ensure consistent high quality customer service is delivered to all guests and prospective clients. You will be responsible for the planning, development, execution, and overall management of sales programs consistent with, and supportive of the property's overall business objectives for both core and outer markets. As a member of our sales team, you will work to ensure all revenue goals are achieved or exceeded and support the larger team in providing a positive guest experience that meets every group's needs from contract to check-in and check-out.

Key knowledge, skills or abilities that are required:

  • Minimum 5 years of progressive hotel sales experience, preferably in a high-volume operation.
  • A degree, diploma or certification in sales or marketing is preferred.
  • Must have a valid driver's license and the ability to maintain a valid driver's license.
  • Ability to travel regionally and to work long hours occasionally.
  • Excellent computer skills - MS Office, CRM software, and the ability to learn new and customized software programs quickly and efficiently.

Does this sound like you?

You are excited to take that next step in your sales leadership career, create unforgettable experiences for all clients, and continue your progression in the field of hospitality. You have a keen eye for detail, and a passion for sales, business analysis and client relationship management. You don't shy away from new ideas, cold-calling, negotiating, designing and delivering presentations/tours, or managing competing priorities. You like a balance of client interaction and administrative work. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings, weekends, and holidays works for your personal life.

At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

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