(Remote) Technical Consultant
2 weeks ago
Join to apply for the (Remote) Technical Consultant role at Harris Computer. A division of Harris; SmartWorks is seeking a talented and motivated Technical Consultant who can balance their business knowledge, technical skills and strong interpersonal skills. The Technical Consultant will interact with our customers, development teams, and third‑party software vendors to gather and document requirements, deploy applications and provide implementation support and training. This role is available remotely within Canada and the US. You will need a valid passport and will be required to travel throughout North America approximately 30% of the time when safe and appropriate. While traveling is required, you will also have the option to work remotely from home or any Harris office. Responsibilities Gather requirements, design and implement solutions using SmartWork’s application suite. Integrate SmartWork’s application suite with 3rd‑party software interfaces. Develop and maintain project documentation, standard operating procedures, and other documentation as required. Lead or assist in training sessions with SmartWork’s customers and provide implementation support. Act as a liaison between SmartWorks, customers, 3rd‑party vendors and industry consultants. Build knowledge of Smart Metering infrastructure and best practices on analysis of corresponding data. Provide the Project Manager with regular updates on progress, issues and ideas for resolution, and successes. Qualifications College diploma or university degree in a related technical field (e.g., Electrical, Computer Engineering, Computer Science). Strong grasp of SQL and one or more enterprise database software such as SQL Server, Oracle, etc. Comfortable working in Linux and Windows. Ability to travel in North America up to 30% of the time. 3+ years of relevant work experience in software implementation. Strong working knowledge of object‑oriented design (C/C++ or Java). Previous experience in training customers and writing technical documents. Previous experience in the Utilities industry is an asset but not required. Strong analytical skills to understand requirements. Excellent verbal and written communication skills in English. Can work independently and as a team player. Positive attitude and determination. Benefits 3 weeks vacation and 5 personal days. Comprehensive medical, dental, and vision benefits starting from your first day of employment. Employee stock ownership and RRSP/401k matching programs. Lifestyle rewards. Remote work and more. About SmartWorks SmartWorks empowers utilities to navigate change and unleash the potential of the smart infrastructure. At SmartWorks we are committed to delighting our customers and we do that by ensuring our customers receive maximum enduring value from their investment in our solutions. SmartWorks Meter Data Management (MDM) and SmartWorks Compass Data Analytics software solutions are essential components to enable the smart grid by intelligently processing and analyzing the extreme quantities of data produced from Advanced Metering Infrastructure (AMI). About Harris Harris is a leading provider of mission‑critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. #J-18808-Ljbffr
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