Operations Manager Trainee

7 days ago

Toronto, Ontario, Canada Waste Management Full time

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

I. Job Summary
The Route Manager Trainee (RMT) training program is intended to prepare individuals to become frontline Route Managers. The majority of the day is spent in the field, interacting with frontline employees. Through our hands-on training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people. Candidates must be willing to relocate within a certain geographic area at the end of the training program.

II. Essential Duties and Responsibilities

  1. DEVELOPING
    • Provide timely and consistent touchpoints with frontline employees.
    • Regular review of best practices to enhance daily performance.
    • Partner with Drivers and Technicians to develop job-related skills.
    • Complete the assigned RMT training curriculum and all other assigned training.
  2. COACHING
    • Actively practice and seek feedback on coaching conversations.
    • Collaborate with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Route Managers).
  3. OTHER
    • Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes.

III. Supervisory Responsibilities
This job may have periodic leadership/management responsibilities throughout the program.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience
Education: Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: Two (2) years relevant work experience in addition to Education requirements.

B. Certificates, Licenses, Registrations or Other Requirements

  • Valid Driver's License and a clean driving record.
  • Must be able to maintain a valid driver's license and clean driving record throughout the duration of employment in this position.

C. Other Knowledge, Skills or Abilities Required

  • Willing to consider relocation within an assigned geographic area at the conclusion of the training program, if required.
  • Must be willing to work flexible start times.
  • Must be able to ride in a vehicle for up to 12 hours or sit at a desk for up to 12 hours per day.
  • Excellent verbal and written communication skills.
  • Able to adjust messaging to audience experience, background, and expectations.
  • Speaks in a clear, direct manner by using appropriate body language, eye contact, and facial expressions to maintain the audience's attention.
  • Organizes communication in a logical manner and ensures audience understanding.
  • Exceptional time management and organizational skills.
  • Able to effectively prioritize tasks, determine resource requirements, and allocate the appropriate amount of time to complete tasks.
  • Able to leverage resources and work efficiently.
  • Uses time effectively and avoids distractions from interfering with work completion.
  • Strong decision-making skills.
  • Able to identify and understand issues, problems, and opportunities by comparing data from different sources to draw conclusions.
  • Uses effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Benefits
If this sounds like the opportunity that you have been looking for, please click "Apply."

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