Apprentice General Manager

4 days ago

Golden Horseshoe, Canada SIRC Full time
All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability.

The employer welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company’s success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers’ expectations and the commitment needed to deliver industry-leading participant experiences.

Job Summary:

Reporting to the Regional Director Operations, the General Manager will work closely with Senior Management to ensure strategic business objectives are achieved. They are responsible for ensuring that the complex is managed in a manner that contributes to the achievement of objectives established in the annual operating plans, execution of programs and continuous improvement initiatives.

Accountabilities

  • Adhering to the code of conduct and Canlan Sports’ Core Values
  • The performance within their sports complex
  • Delivering against and evaluating Standard Operating Procedures
  • Product and service execution to meet financial and customer retention targets
  • Achieving performance plan targets and protecting margins
  • Effective and timely communication & decision making
  • Ensuring adherence in areas of legislative compliance and corporate policies and procedures
  • Customer Experience
  • Sports complex culture and employee experience
  • Coaching and mentoring reporting Managers
  • Succession Planning

Abilities, Attributes and Experience

  • At least 5 years of in sports facility management, including strong program marketing experience (within the hockey realm) and facility maintenance.
  • Experience with the technical aspects of ice making and maintenance (preferred)
  • Possess strong business acumen. Able to view the business broadly and understand resource restraints placed on it by financial, team member, management, industry, sales, and other internal/external factors.
  • Excellent written, verbal, and interpersonal communications skills
  • Proven ability to plan and manage operational processes for maximum efficiency and productivity.

If you are interested in this role and becoming part of the Canlan team, please apply online.

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