Assistant Store Leader

2 months ago

Guelph, Canada The Institute for Performance and Learning Full time
p>Justin discovered IMPACT working at TJX

Striving to make our stores a great place to be for our Associates and Customers is what Justin is all about. Depending on the day and shipment, you can have the ability to change the store and maximize your impact. p>What you’ll discover

Eligible Associates can look forward to:

  • One-of-a-kind, inclusive culture
  • Benefits that take effect your first day
  • Dedicated training and on-the-job resources to enhance your development
  • Three weeks’ vacation with option to buy an additional week through our Vacation Trade Program
  • Tuition reimbursement to support your career progression
  • Merchandise discount for yourself and eligible family members at all TJX Canada stores
  • Associate and Family Assistance Program to support healthy living
What you’ll do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

  • Under the guidance of a Store Manager, the Manager in Training (MIT) will be responsible for completing a formal on-the-job training program to develop Store Management skills by rotating in merchandising, backroom, customer service, IBI, markdowns, and cash office to support store sales, expense, shrink, damages, and customer service targets. This position will also participate in Associate management functions including recruitment, onboarding, training, coaching, mentoring, performance, and acts as a role model on delivering positive Associate and customer experience in Store.
  • Accountable to learn and understand store sales, expense, payroll budget, shrink targets, customer service metrics, TJX Canada programs, and store operational procedures and policies.
  • Oversees and supports assigned area of store operations that may include merchandising and presentation, frontline, fitting rooms, jewelry, maintenance, cash office, markdowns, administration, scheduling, shipping, and receiving.
  • Supports execution of store action plans with Store Management teams on upcoming projects, targets, priorities, company initiatives, events, promotions, or any other store initiatives; support implementation of changes to Store floor plans as needed.
  • Responsible for organizing and overseeing Coordinators, Jewelry and Store Associate teams, including recruitment (interviewing, hiring), training Associates on policies and procedures, providing direction and guidance on store activities and customer service; reviewing performance and providing feedback, acting as a coach/mentor and is a resource to answer questions and discuss best practices.

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