National Service Lead, High Net Worth

3 weeks ago

Markham, Canada Aviva plc Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We seek an upbeat, experienced National Service lead for our High Net Worth Underwriting team.

Reporting to the VP of personal Insurance, this role has national accountability to ensure a continuous and effective service operation from a people, infrastructure, risk, governance, and optimization perspective in our High Net Worth Underwriting team. Come join our team

What you'll do:

  1. Lead a group of Front Line Managers to drive continuous improvement, consistency and standard methodologies
  2. Lead and be accountable for the end-to-end customer and broker experience through our underwriting teams to provide a first point-of-contact solution for our partners
  3. Create spaces for the team to focus on the customer and provide positive customer outcomes
  4. Maintain a high level of accuracy and product knowledge as required in a cross-line, cross-brand SPI team

What you'll bring:

  1. Bachelor's degree in business, finance, accounting, law or other related field or equivalent experience
  2. Insurance designation (CIP or FCIP) is preferred
  3. Minimum of 10 years’ experience in the P&C insurance industry
  4. 10 years of insurance underwriting experience with strong technical skills

What you'll get:

  1. Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
  2. Exceptional Career Development opportunities. We'll support your professional development education
  3. Competitive vacation package with the option to purchase 5 extra days off per year

Additional Information: Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada. We help our 18 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight. So, we’re passionate about helping our 22,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.

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