Senior Applications Analyst, IT
2 months ago
As a Senior Application Analyst within the payments and counters team, you are responsible for analyzing new requests and providing application support.
- Set up the prerequisites and cloud environments (AWS) for the development and deployment of application components (Web App, BD, etc.)
- Manage, analyze, communicate and coordinate the resolution of incidents, issues and application change requests with the Bank’s teams and external suppliers
- Analyze and qualify requests for BI and financial applications from users or internal or external partners
- Collaborate with multidisciplinary teams (business line, developers, analysts, solution architect, etc.) and be able to offer different analyses (functional, data, quality assurance)
- Understand business needs, issues and processes, document needs and prepare recommendations to design or adapt systems that meet the needs and facilitate decision-making
- Ensure good IT hygiene of the application park under the responsibility of our sector
- Participate in the evolution of business orientations and the IT environment supporting them
- Create test scenarios and perform functional and technical tests.
As part of the IT wealth management team, you report to the IT Asset Manager. p>
We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work environment along with a flexible schedule that you can adapt to your needs. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, Harvard Manage Mentor, coaching, and mentoring support are always available.
Prerequisites
- Bachelor’s degree or other related diploma in the industry and several years of relevant experience
- Technical experience in analysis, technical support or incident management
- Experience in stakeholder management, including working with suppliers
- Basic knowledge of databases and programming (be able to read pseudo-code)
- Experience with AWS cloud services (EKS, EC2, docker, route53, VPC, Lambda, terraform, etc.) an asset
- Knowledge of collaborative work tools: Agile (Scrum, Kanban), ITIL, DevOps, or other
- Understanding of delivery cycle/life cycle of incident and problem management, desirable
- Knowledge of development and monitoring tools: Remedy, AppDynamics, PowerBI, EasyBI, an asset.
Languages: Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.
SkillsActive listening, Agile Scrum, Amazon Web Services, Banking, Business Impact Analysis, Business Process Improvement, Change Management, Communication, Influence others, Information Analysis, Jira, Organization Skills, Problem Solving, Systems Analysis.
Your benefitsIn addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic
These are a few of the benefits available to you. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.
For an inclusive and diverse environmentWe foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued.
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