Small Engine Field Mechanic

2 weeks ago

Ottawa, Canada United Services Group Full time
Small Engine Field Mechanic - Cleaning Industry

Friday, April 26, 2024

About Us

We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1 year.

Job Summary

Carry out all equipment repairs and implement efficient preventative maintenance to all machines required by the Corporation to ensure excellent quality and customer satisfaction in a 24/7 on call environment.

Duties and Responsibilities

  • Implement in the field dispatched Work Orders assigned daily and Preventative Maintenance schedules monthly within assigned service territory.
  • Responsibilities include to be On-Call, including scheduled rotations in weekends to support the departmental objectives.
  • Attend service repair calls as scheduled by Dispatch both within assigned service territory and sometimes in other territories as required.
  • This work will include but not limited to administering service appointments, uploading supporting documentation, media and/or reports and ensuring active work orders more 72 hours old are completed.
  • Coordinate and plan own route to service accounts.
  • Responsible for inventory of equipment parts in assigned vehicle.
  • Inventory reconciliations and/or audits as assigned by Warehouse / Logistics Manager.
  • Resolve work problems and recommend work measures to improve productivity.
  • Train Subcontractors and/or Area Managers on best practices to maintain the equipment in good working condition.
  • Ensure that standards for safe working conditions are always observed.
  • Prepare reports as required by Manager of Mechanical Services.

Additional Responsibilities

  • Perform all daily functions in alignment with company mission, vision, and values
  • Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners.
  • Adhere to all company policies, procedures, and labor laws.
  • Actively participate in and contribute during meetings, sessions, or company projects.
  • Protect company assets from damage and misuse.
  • Perform other related duties as may be required from time to time.

Job Requirements and Expectations

  • Be available to address Customer or Subcontractor needs and concerns in a timely manner.
  • Be willing to travel frequently within your designated territory or outside the province (as may be required from time to time).
  • Ability to deal with a high level of stress and promptly solve problems as they arise.
  • Ability to work flexible shifts on a rotational basis.

Skills

  • Small Engine Repair technical skills.
  • Preferred knowledge of the cleaning industry.
  • Ability to use Customer relationship Platforms to complete Administration of Work Orders, managing Schedules etc.
  • Effective planning, organizing, and time management skills.
  • Excellent verbal and written communication skills.

Education/Experience

  • Completion of technical trades certification, or 3-5 years technical experience on small equipment repairs necessary.
  • Computer knowledge.
  • Valid Drivers’ License preferred based on inhouse technician versus external technician.
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