Full-Time Manager

7 hours ago

Central Saanich, Canada Vancouver Island Health Authority Full time
h3>Manager, Records Management & Registration Services

Full time

Posted 4 days ago by Vancouver Island Health Authority

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Regional Manager, Records Management & Registration Services, the Manager, Records Management & Registration Services provides leadership to records management and registration staff at assigned site(s). This includes making decisions on hiring selection, establishing performance expectations, conducting performance evaluations, and resolving disciplinary matters. The Manager provides support to all clinical care areas that manage patient records and perform registration within a specified geographical area within Island Health, including private surgical facilities under contract with Island Health. The Manager oversees operating budget(s) for designated site(s) and ensures the site(s) operates within the assigned budget, providing feedback into the operating budget process by reviewing operations and bringing forward issues and ideas for changes required to the budget.

The Manager supports the development and implementation of policies and procedures in accordance with organizational and legislative requirements in collaboration with the Regional Manager and other members of the Health Information Management leadership team. They liaise with medical staff, clinical staff, site leadership, and various other stakeholders at all levels, as well as external agencies to communicate policies and procedures. The Manager strives to enhance service delivery, lead quality assurance activities, and foster partnerships with user departments, promoting the use of system(s) with organizational stakeholders and working collaboratively with staff, stakeholders, IM/IT departments, external organizations, and health care professionals/providers to achieve excellence in the use of the systems for registration and records management.

Minimum Qualifications: A level of education, training, and experience equivalent to a Bachelor's degree in health information or administration with five (5) years of relevant experience in the health care field, including two (2) years in a supervisory or leadership role. Relevant experience includes using related computer technology and knowledge of health records management, registration services, quality improvement methodologies, change management processes, and applicable legislation, particularly the Freedom of Information and Protection of Privacy.

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