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Serveur(euse), Restaurant Marcus
4 weeks ago
OverviewServeur(euse), Restaurant Marcus & Lounge / Server, MARCUS Restaurant & Lounge at Four Seasons Hotel Montreal.The position is part of Four Seasons Hotels and Resorts.What You Will Do / Ce Que Vous FerezProvide courteous, attentive service in line with Four Seasons standards, anticipating guest needs.Handle setup and service (opening, closing, table setting, serving water, bread, dishes, beverages, coffee/tea).Present menus, explain dishes, and advise guests based on the Chef’s suggestions and the wine list.Use hotel systems (Micros) for order taking, billing, and processing payments.Collaborate with the team (sommelier, busser, supervisor) to ensure smooth and efficient service, including during busy periods or for banquets.Follow safety procedures, handle equipment with care, and report any issues or incidents to the supervisor.What You Bring / Ce Que Vous Contribuez1-2 years of experience in a similar role, ideally in a luxury hotel environment;Good communication skills in French;An intermediate level of English is required to provide professional service to international customers, understand their specific requests, and respond effectively.Excellent stress resistance and the ability to manage it positively and effectively;Comfortable working in a fast-paced environment;Good interpersonal skills, as this position involves constant guest interaction.What We Offer / Ce Que Nous OffronsComprehensive health benefits (dental, vision, life insurance, prescriptions, etc.).Discounts at MARCUS Restaurant and the Guerlain Spa.Employee recognition programs (Employee of the Month, anniversary celebrations, etc.).Complimentary meals per shift at Café 1440.Employer-contributed retirement plan.Paid vacation plus two additional floating holidays per year.Strong training and development programs.Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability).And moreThe list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational demands.Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.Seniorité et EmploiSeniority level: Not ApplicableEmployment type: Full-timeJob function: Customer ServiceIndustries: Travel Arrangements and Hospitality #J-18808-Ljbffr
