Account Service Advisor

1 week ago


Victoria, Canada The Toronto-Dominion Bank (Canada) Full time
p>PIA Client Service Associate

Apply: Remote type On Site locations Victoria, British Columbia

Time Type: Full time

Posted on: Posted 2 Days Ago

Time left to apply:

Job Description:

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to clients. TD Private Investment Advice offers clients the chance to create one-on-one relationships with a dedicated and professional Investment Advisor while maintaining active participation in decisions regarding their investment portfolio. p>

Are you admired for your attention to detail, exacting standards, and willingness to help others deliver a legendary customer experience to our high-value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. In this frontline role, your first impressions will leave lasting results on our business and customer experience.

Create reports for analysis of client accounts; communicate with customers to provide mentorship on products and services, and identify referral opportunities.Accept/create leads and ensure correct referral coding administration.Familiarize and adhere to compliance requirements, including all aspects of new and existing account documentation and marketing materials.Provide a high level of client service which includes responding to phone, mail, and electronic inquiries based on knowledge of full-service brokerage.Adhere to all policies and procedures and maintain a culture and operation of risk management.Use insights to continually improve individual and team performance for clients.

Job Requirements:

  • Undergraduate degree or community college diploma preferred.
  • Willingness to complete the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH) to become licensed with the Canadian Investment Regulatory Organization (CIRO) within 6 months.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions.

Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development:
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding:
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.


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