Assistant Store Manager

1 month ago

Ottawa, Canada Little Burgundy Full time
p>Little Burgundy is a hip-branded footwear retailer with its own unique style for discerning tastes. We are all about artistic expression, creativity and embracing diversity. We aim to deliver great service and create memorable experiences for our beloved customers. Apply today and find the perfect fit - in our stores, customer service center or Montreal home office.
  • Rapid promotion opportunities for top performers - we promote from within
  • You get to work in a fun environment with the coolest people around
  • We conduct business with integrity and passion
  • Excellent benefits and employee discount
  • Compensation includes base pay, sales commission, and bonus potential*
JOB SUMMARY

To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.

ESSENTIAL JOB FUNCTIONS
  • Meet and exceed store and personal sales goals and standards of performance
  • Assist in recruiting and hiring of high caliber employees with in-store needs
  • Assist in training and developing a successful sales team
  • Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
  • Ensure that all company initiatives are properly implemented and to the standard of the company direction
  • Communicate stock replenishment needs to District Sales Manager, Distribution, and Buying and Merchandising departments
  • Recognize talented staff and develop them for growth within the company
  • Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
  • Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
  • Effectively communicate all store needs to Store Manager and Manager In Training
  • Resolve customer issues effectively
  • Provide a fun, full service experience to all customers
  • Understand the Little Burgundy culture and demonstrate it to the team
JOB REQUIREMENTS
  • Excellent interpersonal and customer service skills
  • Desire to succeed in fast-paced retail environment
  • Bilingualism as required (Quebec only)
  • Willingness to learn
  • Completion of all training programs leading up to Co-Manager position or equivalent training
  • Ability to work 40 hours per week
  • Ability to work night and weekend shifts
  • Ability to climb, reach, bend, and lift up to 50 pounds
  • Stand for long periods of time
  • Must be at least 18 years of age*

*Age requirements for part-time employment may vary based on territory or province

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