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Communication and Engagement Associate

1 month ago

Toronto, Ontario, Canada University Health Network Full time

UHN is Canada's No. 1 hospital and the world's No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education, and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education, and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine, and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World, and it is only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union: Non-Union
Site: Toronto General Hospital
Department: TGHRI
Reports to: Manager, Research Planning
Work Model: Hybrid or On-Site
Grade: N0:04
Hours: 37.5 per week
Salary: $31-$36.46/hour (To commensurate with experience and consistent with UHN compensation policy)
Shifts: Monday to Friday
Status: Temporary Full-Time
Closing Date: Until Filled

Diabetes Action Canada is seeking a dynamic communications professional with strong writing, editing, interviewing, and storytelling skills. This role requires editorial judgment and the ability to craft compelling content for various communication channels, including the website, intranet, video platforms, and social media, while ensuring timely delivery.

The successful candidate will play a key role in building and engaging Diabetes Action Canada's researcher and Patient Partner community through event coordination, online promotion, social media management, and brand development. Additionally, this position will support the Patient Engagement Program under the direction of the Manager, Research Planning, as needed.

As part of this role, the incumbent may also represent Diabetes Action Canada on committees where communications and engagement expertise would be beneficial.

Qualifications
  • Bachelor's degree or diploma in communications, journalism, marketing, public relations, or a related field, or equivalent experience.
  • Minimum of 3 years of experience in content creation, editorial work, or communications, preferably in a healthcare, research, or nonprofit setting.
  • Strong writing, editing, and storytelling skills with the ability to tailor content for various platforms, including websites, social media, and lay audience publications.
  • Proficiency in managing and creating content for social media platforms (LinkedIn, Instagram, X, Facebook, BlueSky, etc.).
  • Ability to design branded content templates to maintain consistency across communication channels.
  • Experience in developing and implementing communication plans to engage diverse audiences.
  • Basic graphic design skills, including experience using Canva or similar tools to create accessible and visually engaging content.
  • Strong interpersonal skills to support relationship-building with Patient Partners, researchers, and other stakeholders.
  • Familiarity with best practices in knowledge translation and communicating research findings to lay audiences.
  • Experience planning and executing events, workshops, and engagement sessions, including logistics, scheduling, and promotion.
  • Strong organizational and project management skills with the ability to balance multiple priorities and meet deadlines.
  • Ability to work independently and collaboratively within a research-focused organization.
  • Commitment to health equity, patient-oriented research, and the mission of Diabetes Action Canada.
Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs, and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate, or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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