Invoice Quality Coordinator

Invoice Quality Coordinator Location: Somerville, NB (Hybrid). Full‑time. The Invoice Quality Coordinator has experience and working knowledge in the Input, Rate and Billing functions. Responsible for reviewing, analyzing, and updating probill information proactively to ensure customer invoices are accurate upon distribution. Must recognize repeat issues in the Invoice Audit, provide feedback, and offer corrective solutions to management. How You’ll Help Review and process transactions within the Invoice Audit Programs for billing and rating accuracy Validate key billing data elements affecting invoice accuracy (shipper, consignee, bill to, pieces, weight, terms, dimensions) Validate system‑generated rates; assign appropriate rates based on customer tariff agreements Ensure additional services are invoiced accurately according to established tariffs Interpret bill of lading information and accurately update the AS400 to create and/or revise an existing probill Work proactively on Invoice Quality Reports to improve overall invoice accuracy, including US Cube Report and Extreme Length Prepaid/Collect Manage Invoice Quality Email Boxes – accessorial updates, unrated PROs, R & L term changes Complete direct deposit processing Process transactions from the EDI audit queue Process reweighs and reclasses Escalate issues within established guidelines to ensure accurate invoicing Investigate and advise on potential customer deals and invoice audit rules that could be implemented in the AS400 to improve invoice accuracy Maintain positive customer relationships, both internally and externally Other related duties as may be required Your Skills & Experience Minimum of secondary education Post‑secondary education in business administration or related field is an asset A suitable combination of education and experience may be considered Minimum one year experience in billing/rating departments Excellent verbal and written communication skills Computer skills – accuracy, MS Office, strong Excel skills; AS400 experience is an asset. Must be able to learn new software Demonstrated interpersonal and customer relationship skills Strong analytical and problem‑solving skills, particularly numerical Detail‑oriented with the ability to work accurately in a high‑volume, fast‑paced environment To apply, visit our Careers page at dayross.com. If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. About Day & Ross From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, truckload, residential, dedicated fleet solutions, and logistics. We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited. As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values. #J-18808-Ljbffr