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First Line Support
2 months ago
Term: Full Time (35 hours per week)- up to 12 month contract
Our Vision is “to lead the design, development, and delivery of sustainable and culturally appropriate housing that promotes excellence in the Indigenous community and organizational infrastructures.”
We are currently seeking an IT Support position for any of our offices located in Sault Ste. p>As IT Support, reporting to the IT, Integration and Business Continuity Manager, you will be an integral member of the IT team, responsible for, but not limited to, first level response for the organization ticketing system, configuring new equipment and cell phones and maintaining inventory. The successful candidate will be a goal-oriented, organized, enthusiastic individual who understands and appreciates how safe, affordable housing contributes to the quality of life and serves as a stable foundation.Ontario Aboriginal Housing Services welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Ontario Aboriginal Housing Services also welcomes and supports diversity including those who identify as 2SLGBTQQNBIA+.In return for your ongoing excellent performance, strong work ethic, and commitment to our vision, mission, values, strategic plan, and the people we serve, Ontario Aboriginal Housing Services offers a comprehensive compensation package. Comprehensive medical & dental benefits + company vehicles available for fieldwork;$2000 Health Spending Account + $2000 Wellness Spending Account per employee Additional paid holidays (in addition to statutory holidays) include Louis Riel Day, National Indigenous Peoples Day, Remembrance Day, Easter Monday and Family Day;Supported training opportunities for personal and professional development while reciprocally enhancing organizational capacity;Assist with completing installations, maintenance, and updating of desktop, laptop, mobile devices, printers Provide technical support for laptop computers, printers, internet access, 3cx VoIP phones, and computer software Assist with training for both hardware and software applications including orientation for new users Post-secondary certificate, diploma, or degree in one or more of the following Computer Science, Information Systems Technology or related programs or combination of relevant education and experience Certifications of licenses appropriate to the industry Knowledge of Windows 10 & 11 operating systems Basic knowledge of networking systems Use and knowledge of Android OS (cell phones) Knowledge in Azure/Entra ID would be an asset Familiarity with various programming languages and development platforms is an asset Knowledge in Office 365, Teams, Share Point, and other cloud-based applications Ability to troubleshoot technical issues professionally and effectively Current, valid Ontario Driver’s License and safe driving record.Willingness to successfully participate in continuous learning activities to ensure able to stay abreast of current and new information software and technology For the Health and Safety of employees, all new employees are required to be fully vaccinated against COVID-19 as a condition of being hired by OAHS. For clarity, fully vaccinated means two doses of the COVID-19 vaccine and that at least 14 days have elapsed since completion of your vaccine series. OAHS will require proof of full vaccination prior to an employee’s start date.Job Types: Full-time, Fixed term contractContract length: li>Casual dress Dental care Disability insurance Monday to Friday
