LensCrafters - Team Lead

3 weeks ago

Newmarket, Canada Luxottica Full time

OverviewWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.Your #FutureInSight with EssilorLuxotticaAre you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible. General FunctionThe Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. Major Duties and ResponsibilitiesWhile working in RetailEnsure the LensCrafters team provides unsurpassed Customer ServiceAssists customers with selections, provides recommendations, assists sales associatesServes as a responsible alternate store key holderWhile working in Lab, if applicableCustom fits glasses & precisely place prescription in lensesWorks with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technologyEnsures finished eyewear meets optical standards & customer requirementsCreates a safe working environment for all, demonstrates safe work practicesResponsible for basic operation, cleaning & ongoing maintenance of lab tools & systems Basic QualificationsHS diploma/GEDStrong optical & retail experienceKnowledge of current optical theory & merchandiseStrong inter-personal skillsStrong basic math skillsSales skillsProblem solving abilityFamiliarity with cash register, computers & calculatorsLeadership & training experienceEdging & mounting experienceBasic optics knowledge & optical measurement experience Preferred QualificationsState licensure (if applicable) &/or ABO Certification in non-licensed statesLensCrafters Final Eyewear Inspector CertificationOptical machinery/instruments experienceAccuFit Digital Measurement System certificationKnowledge of current store merchandise & lens options Diversity, Equity and InclusionWe are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique. Job Segment: Retail Sales, Ophthalmic, Manager, Social Media, Retail, Healthcare, Management, Marketing #J-18808-Ljbffr

  • LensCrafters - Team Lead

    3 weeks ago

    Newmarket, Canada LensCrafters Full time

    Overview Join to apply for the LensCrafters - Team Lead role at LensCrafters. General Function The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if...

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    Overview Join to apply for the LensCrafters - Team Lead role at LensCrafters . General Function The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if...

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    2 weeks ago

    Newmarket, Canada Luxottica Full time

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  • LensCrafters - Team Lead

    2 weeks ago

    Newmarket, Canada Luxottica Full time

    Overview We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers...

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