GameOps Operator Montreal
2 weeks ago
We are looking for a Game Operations Specialist to join our small and dynamic team in Montreal. In this role, you will be responsible for configuring live game features and monetization strategies for an exciting new game. You will play a key part in the live operations process, directly engaging with our audience and ensuring the best possible player experience. This is a phenomenal opportunity to be part of a small, friendly, and encouraging team within an expert GameOps department. You will have access to industry-leading tools and the chance to work on a high-profile intellectual property (IP). Additionally, you will contribute to the development and optimization of internal tools, helping to improve efficiency across our operations.What You'll DoConfigure and adjust live game features based on GameOps planningWork closely with Development, Art, Game Design, GameOps Managers and Product teams to build processes that bring new features from testing to productionInvestigate and troubleshoot live game issues by collaborating with developers and QA testersUse problem-solving skills to identify and resolve player-facing issuesExplore new ways to automate manual and repetitive tasks to improve efficiencyWhat We're Looking ForExperience with LiveOps (CRM) management or QA in a relevant industry (ideally F2P mobile games)Understanding of client/server applications and release managementExperience with Jira or similar project management toolsFamiliarity with JSON, XML, or equivalent formats for configuring game featuresBasic proficiency in Excel or Google Sheets for data tracking and analysisKnowledge of market testing processes, including A/B testing and market segmentationUnderstanding of feature rollout strategies and their impact on player engagementExperience with LiveOps tools (e.g., Braze, Airship).Familiarity with SQL or data analysis tools.Knowledge of player engagement and monetization strategiesDiligent, with a strong focus on delivering resultsResourceful and proactive, able to take initiativeStrong communicator with excellent interpersonal skillsAnalytical and inquisitive approach, eager to solve problems and optimize processesWhy Product Madness?As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre, including Heart of Vegas, Lightning Link, Cashman Casino.With 800 team members across the globe, Product Madness is headquartered in London, with offices in Barcelona, Gdańsk, Lviv, Montreal and a remote team spanning the USA, making us a truly global powerhouse.We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us. We take pride in fostering an inclusive culture, where our people are encouraged to be their very best, every day. But don’t just take our word for it. In 2024, we made the Global Inspiring Workplace Awards list, and won a bronze award at the Stevies for Great Employers in the ‘Employer of the Year - Media and Entertainment’ category.So, what’s stopping you?Travel ExpectationsNoneAdditional InformationAt this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.Product MadnessPeople-first company creating moments of magic to our employees and our customers. #J-18808-Ljbffr
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GameOps Operator Montreal
2 weeks ago
Montreal, Canada Gamecompanies Full timeWe are looking for a Game Operations Specialist to join our small and dynamic team in Montreal. In this role, you will be responsible for configuring live game features and monetization strategies for an exciting new game. You will play a key part in the live operations process, directly engaging with our audience and ensuring the best possible player...
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GameOps Operator Montreal
2 weeks ago
Montreal, Canada Gamecompanies Full timeWe are looking for a Game Operations Specialist to join our small and dynamic team in Montreal. In this role, you will be responsible for configuring live game features and monetization strategies for an exciting new game. You will play a key part in the live operations process, directly engaging with our audience and ensuring the best possible player...
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GameOps Operator Montreal
2 weeks ago
Montreal, Canada Gamecompanies Full timeWe are looking for a Game Operations Specialist to join our small and dynamic team in Montreal. In this role, you will be responsible for configuring live game features and monetization strategies for an exciting new game. You will play a key part in the live operations process, directly engaging with our audience and ensuring the best possible player...
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GameOps Operator Montreal
2 weeks ago
Montreal, Canada Gamecompanies Full timeWe are looking for a Game Operations Specialist to join our small and dynamic team in Montreal. In this role, you will be responsible for configuring live game features and monetization strategies for an exciting new game. You will play a key part in the live operations process, directly engaging with our audience and ensuring the best possible player...
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Live Content Specialist Montreal
2 weeks ago
Montreal, Canada Gamecompanies Full timeWe are looking for a Live Content Specialist to join our small and dynamic team in Montreal. In this role, you will be responsible for configuring live game features and monetization strategies for an exciting new game. You will play a key part in the live operations process, directly engaging with our audience and ensuring the best possible player...
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LiveOps Specialist
4 weeks ago
Montreal, Canada Product Madness ?? Full timeLiveOps Specialist We are looking for a Game Operations Specialist to join our small and dynamic team in Montreal. In this role, you will be responsible for configuring live game features and monetization strategies for an exciting new game. You will play a key part in the live operations process, directly engaging with our audience and ensuring the best...
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LiveOps Specialist
4 weeks ago
Montreal, Canada Product Madness ?? Full timeLiveOps Specialist We are looking for a Game Operations Specialist to join our small and dynamic team in Montreal. In this role, you will be responsible for configuring live game features and monetization strategies for an exciting new game. You will play a key part in the live operations process, directly engaging with our audience and ensuring the best...
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LiveOps Specialist
4 weeks ago
Montreal, Canada Product Madness ?? Full timeLiveOps Specialist We are looking for a Game Operations Specialist to join our small and dynamic team in Montreal. In this role, you will be responsible for configuring live game features and monetization strategies for an exciting new game. You will play a key part in the live operations process, directly engaging with our audience and ensuring the best...
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Marketing Artist Montreal
2 weeks ago
Montreal, Canada Gamecompanies Full timeAs a Marketing Designer, you will create templates and visual style guides while collaborating with the Art Director and Art Leads to ensure a cohesive and consistent brand identity. Reporting to the Marketing Design Manager, you will also work closely with the Game Ops Director to achieve business-driven goals. Candidates should possess exceptional graphic...
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Marketing Artist Montreal
2 weeks ago
Montreal, Canada Gamecompanies Full timeAs a Marketing Designer, you will create templates and visual style guides while collaborating with the Art Director and Art Leads to ensure a cohesive and consistent brand identity. Reporting to the Marketing Design Manager, you will also work closely with the Game Ops Director to achieve business-driven goals. Candidates should possess exceptional graphic...
