Principal Software Architect

Company Description Wiser Solutions is the global leader in omnichannel retail intelligence, empowering over 750 global brands and retailers to gain a decisive advantage at every consumer decision point. Every day, Wiser collects and analyzes billions of online and in‑store data points with 98% accuracy, offering a single trusted source of insights into pricing dynamics, promotional effectiveness, competitive activity, and retail execution. Their portfolio of market‑proven solutions equips brands and retailers to proactively guide, not just follow, the consumer journey, ensuring optimal visibility, execution, and profitability across every retail touchpoint. Job Description Location of Job: Remote, Canada As Principal Software Architect at Wiser Solutions, you will serve as a senior technology leader who connects strategic vision with hands‑on execution. This role is ideal for an architect who thrives in guiding large‑scale platform evolution, mentoring technical teams, and solving complex engineering problems with practical, modern solutions. You will partner closely with engineers, managers, and executives to shape architecture, drive technical transformation, and ensure cost‑efficient, scalable, cloud‑native solutions across our platform. This Role Is Ideal For Someone Who Excels at making architectural decisions in ambiguous situations Balances technical rigor with business pragmatism Leads through expertise and influence rather than authority Enjoys solving hard problems hands‑on Invests in mentoring others while continually growing themselves Architectural Leadership & Strategy Partner with the Chief Architect to align vision and shape long‑term technology strategy Review designs, epics, and proposals to ensure scalability, reliability, and maintainability Lead and facilitate design reviews, guiding teams on microservices, DDD, hexagonal architecture, and event‑driven design Drive technical transformation through hands‑on prototyping, emerging tech adoption, and architectural modernization Cloud & Platform Excellence Design and deliver cloud‑native, Kubernetes‑based solutions with deep AWS expertise Monitor and optimize cloud expenditure using FinOps practices Lead initiatives for platform reliability, performance, and infrastructure cost management Support multi‑cloud strategies and evaluate new cloud services where appropriate Cross‑functional Collaboration Partner with product, engineering, and leadership to balance technical excellence with business priorities Communicate architectural decisions clearly to both technical and non‑technical audiences Mentor engineers and foster strong architectural thinking across teams Present architecture vision and progress to stakeholders with clarity and influence Hands‑on Technical Delivery Design and implement key platform components when needed Create proofs‑of‑concept for evaluating and integrating new technologies Stay proficient in multiple programming languages (TypeScript, Node.js, Python preferred; Go a strong bonus) Contribute to on‑call rotations for critical production systems Qualifications Experience & Leadership 10+ years of progressive experience in software architecture, including several at a senior/principal level Demonstrated ability to influence and shape architectural direction at organizational scale Proven track record leading technical transformation initiatives Strong leadership and mentoring skills with the ability to inspire without direct authority Technical Expertise – Cloud & Infrastructure Deep expertise in AWS and Kubernetes – essential for success in this role Experience with multiple cloud vendors and multi‑cloud approaches Strong DevOps/CI‑CD background, with hands‑on experience in Terraform Familiarity with cloud cost optimization frameworks and FinOps practices Technical Expertise – Architecture & Development Expertise in modern architectural patterns: microservices, hexagonal, DDD, bounded contexts, and event‑driven approaches represented Familiarity with enterprise architectural frameworks (e.g., TOGAF, Zachman) and practical application Strong programming background (TypeScript, Node.js, or Python preferred; Go a strong bonus) Experience building high‑scale distributed systems and services Experience expressing system designs with C4 Modeling Knowledge of relational, NoSQL, and search databases (PostgreSQL, MySQL, MongoDB, Elasticsearch) and messaging systems (RabbitMQ, Kafka, NATS) Proficiency in continuous delivery, deployment pipelines, and automated testing practices Essential Soft Skills Exceptional communicator – able to simplify complexity for different audiences Trusted mentor and role model with a “lead by example” approach Adaptable and resilient in fast‑changing, ambiguous environments Collaborative, detail‑oriented, and passionate about continuous learning Preferred Qualifications Experience with React and full‑stack development Background in retail, e‑commerce, or consumer insights platforms Experience with Event Storming, Modeling with event sourcing patterns Exposure to ML/AI platform integration Track record of successful technology vendor evaluations and integrations Experience with agentic software delivery practices Key Success Indicators Architecture Quality: demonstrable improvements in scalability, maintainability, and performance Cost Optimization: measurable gains in cloud efficiency and utilization Team Development: stronger architectural decision‑making across engineering teams Stakeholder Satisfaction: positive feedback on communication and solution feasibility Technology Leadership: successful introduction of innovative technologies On‑Call This role requires being part of a manager on‑call rotation. Manager on‑call duty corresponds to being available to respond to escalations from the front‑line on‑call engineer for additional support on resolving critical system issues. Additional Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO STATEMENT Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics. Base pay is one part of our total compensation package. Pay is established on an individual basis after considering multiple factors such as relevant experience, education, and other qualifications. In addition, we take into account geographical differentials and make sure pay is equitable with our current staff. For this position, our hiring range for base annual pay is estimated to CAD$190,000 to $220,000, at the time of this posting. Performance‑based discretionary bonuses and variable pay plans are available for some positions. If you require accommodation to complete any part of the application process or need an alternative manner to apply, please contact us at USTalentAcquisition@wiser.com or call (855) 469‑4737. Seniority level Mid‑Senior level Employment type Full‑time Job function Software Development #J-18808-Ljbffr