Front of House

7 days ago


Central Ontario, Canada Trestle Brewing Co. Full time

Trestle Brewing Company Ltd. - Parry Sound, ON - trestlebrewing.comPosition SummaryThe Front of House (FOH) and Events Manager will work alongside the senior management team and is responsible for directing onsite FOH and Events operations. This opportunity is suitable for an energetic, well organized and self-disciplined individual with above average communication, organizational, time management and troubleshooting skills.Significant experience being creative, innovative, translating vision into reality, advanced events and project management experience, and management of other staff are looked upon favourably.Your Responsibilities :Take brand ownership and provide the vision, mission, goals, oversight and strategies congruent with our brandWork with the management team to establish, communicate, train and monitor front of house staff, policies and procedures and all aspects of guest interactionsOversee and manage the FOH, events activities and event operationsCollaborate with Chef and the senior management team in the development and presentation of menus and features as requiredSupervise and manage FOH team and day-to-day operations of food and beverage service and event operations.Use strong interpersonal and communication skills to effectively lead, influence, and encourage team members to perform to a high level ensuring excellence in all customer interactionsProvides guidance and direction to team members, including setting of performance standards and monitoring performance and adherenceAssist in recruiting staff and oversee new hire trainingDevelop and implement staff retention strategies and program continued staff trainingDevelop, revise, implement and oversee company policies and procedures on an ongoing basisUse an “open door” policy to acknowledge and address employee problems or concerns in a timely mannerSet expectations and hold employees accountable for demonstrating desired behaviors and outcomesAssign work tasks and activities, prepare schedules, and ensure that all shifts are coveredWork with the management team to control inventory, order products, and set prices based on company objectivesResolve customer complaintsEnsure health and safety regulations are followed and modify policies to reflect changing work environmentsWork hand in hand with the Chef to negotiate contracts with clients for catering or use of facilities for events or receptionsUnderstands all associate positions well enough to perform duties in associates absenceRequirements:2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management or related major preferred; 2 years experience in the food & beverage, or related professional area2-3 years experience in a comparable positionExcellent knowledge of all aspects of Food & Beverage OperationsExcellent guest service and problem resolution skillsMust be able to work flexible hours including evenings, weekends and holidaysStand, sit or walk for an extended period of time or for an entire shiftReach overhead and below the knees, including bending, twisting and pullingMove over sloping, uneven or slippery surfacesExcellent leadership skills and exceptional communication skillsA passion for leadership and the vision to create and maintain a winning teamSend application to hr@trestlecraftbeer.ca.We would like to thank applicants for their interest; however only those considered for an interview will be contacted. #J-18808-Ljbffr


  • Front of House

    2 weeks ago


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    Trestle Brewing Company Ltd. - Parry Sound, ON - trestlebrewing.comPosition SummaryThe Front of House (FOH) and Events Manager will work alongside the senior management team and is responsible for directing onsite FOH and Events operations. This opportunity is suitable for an energetic, well organized and self-disciplined individual with above average...


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