Operations Supervisor

1 month ago

Boucherville, Canada Fed Supply Full time
Hello I'm Jérémy, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world. Hello I'm Jérémy, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world. I am assisting one of our clients in the distribution sector in their search for an operations supervisor

Duties :

1) Client Service / Operations Management

- Ensuring the overall management of the client service team, including ; - order confirmation ; - order processing ; - ensuring the most efficient shipping / delivery of goods to client. - Providing high-level client service by responding to questions and requests. - Ensuring the smooth operation of the accounts/clients services team.

2) Inventory Control / Supply Chain

- Monitoring, tracking and managing inventory - Coordinating with the warehouse manager to ensure the orderly receipt and delivery of goods and the proper inventory management. - Assist in replenishment planning with our replenishment, warehouse, and logistics teams.

3) Logistics

- Coordinating inbound and outbound logistics and ensuring efficient receipt and delivery of goods. - Managing the onboarding process for new product SKUs with our various clients.

4) Other Responsibilities

- Reviewing orders for large projects, including multi-container orders. - Collaborating with the senior management team and owners to provide strategic advice. - Undertaking all other related tasks and responsibilities that the company may assign to you. - Experience with client management, logistics, supply - Good interpersonal skills - Ability to coach, mentor, lead, and motivate - Experience with major national retail companies - Experience in home decors and building products (an asset) - Good communicator and team player - Bilingual (French and English)

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