Customer Success Manager
1 week ago
Join to apply for the Customer Success Manager role at LARVOL LARVOL provides competitive intelligence and predictive insights for global pharma companies. We’re looking for a proactive, relationship-driven Customer Success Manager (CSM) to help our customers get lasting value from our data platforms and predictive tools. The Opportunity We're seeking a Customer Success Manager who combines relationship depth with a commercial mindset. This role is directly responsible for renewals, upsells, cross-sells, and uncovering new opportunities within existing accounts. Success here depends on consistently getting customer meetings, listening deeply, and following through to drive outcomes. If you can build trusted partnerships while also ensuring account growth, you’ll thrive in this role. What You’ll Do Own renewals end-to-end and drive expansion by proactively managing customer relationships to secure renewals and identify upsell and cross-sell opportunities. Consistently schedule and lead customer meetings to maintain engagement, uncover needs, and advance opportunities. Ensure disciplined follow-through on action items, keeping deals and renewals on track. Act as a trusted partner to pharma customers, aligning our solutions to their strategic goals. Lead customer onboarding and training sessions to drive adoption and long-term retention. Share customer insights with internal teams to influence product development and strategy. Keep detailed, accurate records of customer interactions, follow-ups, and revenue opportunities in Salesforce. What You’ll Bring A minimum of three (3) years in a Customer Success, Account Management, or customer-facing role in Pharma, SaaS or life sciences Strong commercial acumen with a track record in renewals, upsells, or account growth. Exceptional written and oral communication, with ability to operate with clarity in ambiguous, urgent, and high-stakes contexts. High energy, self-motivation, and discipline in a remote setting Curiosity to deeply understand customer needs and how our products align Comfort working across time zones and collaborating remotely Proficiency in CRM tools (SalesForce Preferred) What We Offer Fully Remote: Work from anywhere with autonomy and flexibility Mission-Driven Work: Support pharma companies with solutions that matter Small Team, Big Impact: Collaborate directly with leadership and product teams Independent Contractor Role: Freedom and responsibility in a contract-based structure Seniority Level Mid-Senior level Employment Type Contract Job Function Customer Service and Consulting Referrals increase your chances of interviewing at LARVOL by 2x Get notified about new Customer Success Manager jobs in Canada. Canada CA$74,375.00-CA$96,250.00 2 weeks ago Canada CA$121,975.00-CA$157,850.00 21 hours ago #J-18808-Ljbffr
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Customer Success Manager
7 days ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada AgencyAnalytics Full timeCustomer Success Manager Application Deadline: 2 January 2026 Department: Customer Success Employment Type: Permanent Location: Remote Canada Compensation: $60,000 - $90,000 / year Description We're seeking a Customer Success champion to service the North American customers of our highly successful SaaS platform. You'll be joining a supportive, tight-knit,...
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Customer Success Manager
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Event Temple Full timeJoin to apply for the Customer Success Manager role at Event Temple 2 days ago Be among the first 25 applicants Join to apply for the Customer Success Manager role at Event Temple Event Temple is a high-growth technology company based in Vancouver, BC. We are the world’s leading Hotel Sales and Catering software, we’ve been voted #1 in the Hotel Tech...
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Customer Success Manager
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Panoptyc Full timeLocation: RemoteTeam: Customer SuccessAbout PanoptycAt Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're...
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Customer Success Manager
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada DriveHRIS Full timeJoin to apply for the Customer Success Manager role at DriveHRIS Company Description DriveHRIS leverages the latest technology, engaging content, and advisory services to help dealers optimize their connection to employees. By improving employee performance, minimizing compliance risks, and increasing productivity, DriveHRIS helps businesses achieve enhanced...
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Customer Success Manager
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Panoptyc Full timeJoin to apply for the Customer Success Manager role at Panoptyc Get AI-powered advice on this job and more exclusive features. About Panoptyc At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local...
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Customer Success Manager
7 days ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ROSS Full timeOur client is a dynamic and successful Business Coach looking to hire a Client Success Manager. You will be instrumental in supporting our client to deliver world‑class training experiences to customers via webinar and in‑person events. Responsibilities Provide customer onboarding Organize and coordinate exceptional training experiences both over the web...
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Customer Success Manager
1 week ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada IrisCX Full timeCustomer Success Manager About The Job We’re looking for an engaging and creative Customer Success Manager to help us demonstrate the value of what we’re creating to new and existing customers. If you enjoy having a diverse workload, managing enterprise accounts, and collaborating with customers and team members, this might be the role for you. What...
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Customer Success Manager
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Plooto Full timeJoin us to apply for the Customer Success Manager role at PlootoAbout PlootoPlooto is a fast-growing Canadian fintech company on a mission to revolutionize how businesses manage payments. We help accounting firms and their clients automate and simplify payables, receivables, and workflows, saving time and unlocking growth. As a nimble start-up, we thrive on...
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Customer Success Manager
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Forethought Full timeLaunched in 2018, Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from...
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Customer Success Manager
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Fortra Full timeWhether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and...
