Claims Specialist

4 weeks ago


Quebec, Canada Intact Full time

OverviewJoin to apply for the Claims Specialist role at IntactWe are looking for a senior claims professional to support growth in specialized insurance. The role may be converted to an Indemnification Advisor position depending on candidate experience. The position is located in Quebec with options for Montreal, Laval, St-Hyacinthe, or Quebec locations.ResponsibilitiesBe attentive to the client, clearly explain the claims process, answer questions, and deliver service that exceeds expectationsAnalyze the client’s insurance coverages and clearly explain protections related to the presented claimAssess potential liability of the insured and/or third parties using relevant, well-supported investigation findingsEvaluate the reasonableness and admissibility of damages claimed by the insuredCommunicate effectively with the client to inform them of developmentsDocument and annotate file in accordance with company standards and directivesNegotiate claims when appropriateManage costs and external expenses prudentlyCollaborate with underwriting, distribution, litigation, and brokersParticipate in catastrophe responses when they occurAttend settlements conferences and court appearances as requiredKeep knowledge up to date and contribute to colleague developmentSkillsClient-focused mindsetEffective communication and ability to simplify file progressionAnalytical and synthetic thinking abilityIntellectual curiosityPlanning, organizing, and strategy developmentAdaptabilityNegotiation skillsQualificationsCollege diploma (DEC) and/or equivalent or relevant experienceValid 5a license with AMF5+ years of experience as E&O D&O claims expert or equivalent experienceBilingual with French and English; ability to handle claims for an English-speaking client baseDEC in insurance or Law degree (an asset)What We OfferHybrid work model balancing remote work with in-person collaborationCompetitive rewards and performance-based incentivesIndustry-leading Employee Share Purchase Plan with 50% matchExtensive pension and benefits package with virtual healthcareFlexible work arrangementsOption to purchase up to 5 extra days off per yearAnnual wellness account and resources for physical and mental healthTools and programs for learning and developmentInclusive networks and leadership opportunitiesCommunity Impact program and opportunities to contribute to the communityWe are an equal opportunity employer. We support diversity and inclusion and provide accessible workplace accommodations on request. If you need adjustments to the recruitment process, please let us know when we reach out about a job opportunity. #J-18808-Ljbffr



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