Bilingual Operations Specialist – Individual Insurance

3 weeks ago

Quebec Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Winnipeg Halifax Saskatoon Burnaby Hamilton Surrey Victoria London Halton Hills Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada Manulife Full time

Why Consider This Job Opportunity Salary up to $74,625 CAD Opportunity for career advancement and growth within the organization Flexible work-from-home possibilities based on performance Comprehensive benefits package including health, dental, and wellness benefits Supportive and inclusive work environment that prioritizes well‑being Incentive programs tied to business and individual performance What to Expect (Job Responsibilities) Handle sensitive issues to ensure customer satisfaction Provide detailed oral and written communication regarding inquiry resolutions Identify customer needs, clarify information, and provide solutions or alternatives Process premium payments, deposits, and facilitate changes in banking details Conduct billing research and respond to general billing inquiries What is Required (Qualifications) Bilingual (French & English) is required CEGEP/post‑secondary education or equivalent work experience Strong verbal and written communication skills Keen attention to detail and analytical abilities Capability to work efficiently in a fast‑paced, ever‑changing environment How to Stand Out (Preferred Qualifications) Proficient computer and keyboarding skills Previous experience in the customer service industry High aptitude to learn and apply information quickly Strong interpersonal skills Customer‑centric approach, going above and beyond Equal‑Opportunity Statement We prioritize candidate privacy and champion equal‑opportunity employment. We aim to foster a fair, transparent, and secure hiring environment for all. Additional Information We are not the EOR (Employer of Record) for this position. Our role is to connect outstanding candidates with a top‑tier employer. #J-18808-Ljbffr

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