Team Assistant, Bilingual, Regular Full-Time, Eastern Champlain North: Winchester, Hawkesbury

4 weeks ago


Ottawa, Canada Ontario Health atHome Full time

Join to apply for the Team Assistant, Bilingual, Regular Full-Time, Eastern Champlain North: Winchester, Hawkesbury role at Ontario Health atHomeCARE AND BE CARED FOR – THIS IS YOUR HOME. Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you?As a Bilingual Team Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service. By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.Job ResponsibilitiesProvide administrative support services to Care CoordinatorsProcess new referrals, and orders for services, supplies and equipmentProcess and assist in managing confidential patient recordsEnter, update and maintain a high volume of patient data in the electronic databaseAnswer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriateProvide back-up support to other positions, as requiredRequirementsA Grade 12 diploma (minimum)2+ years’ related office experienceAccurate keyboarding/data-entry skillsProficient with database software, MS Word and Excel, and other applications in a Windows environmentExcellent organizational skills and ability to work with minimal supervisionAdvanced multi-tasking skills, with the ability to meet performance and service goalsExceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgroundsExcellent oral and written communication skills, including strong listening skillsFlexibility to work a schedule that includes days, evenings and weekends to meet organizational needsFluency in English and French is requiredWe have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start datePreferred QualificationsA college diploma in the health or social services field, or business/office administrationFamiliarity with medical terminology, and office administrative procedures/conceptsKnowledge of services provided by Ontario Health atHomeWhat We OfferAttractive comprehensive compensation packages and benefitsValuable development opportunitiesMembership in a world class defined benefit pension planSalary: $26.253We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request. #J-18808-Ljbffr



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