Senior Product Executive/ Manager
1 month ago
Division: Ticketmaster NA – Festivals & GA
Line Manager: VP, Product – Festivals & GA
Contract Terms: Permanent, 37.p>We’re fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows. If you’re passionate about the magic of live entertainment, we want you on our team.
This role consists of being the voice for our festival clients and will be responsible for gaining a deep understanding of festival persona needs and using this expertise to shape future products. This individual will build strong relationships with festival experts across the global business and will be responsible for translating and collecting user needs/gaps, pre-empting future needs, creating business cases, prioritizing and ensuring forward momentum of these items through the product organization.Gain and represent deep understanding of user persona needs, working in close collaboration with global Festival experts.Support Project Management Organization in upward communication and presentation of product-level progression and delivery timelines.Drive solution development strategy based on competition, market dynamics and emerging technologies.Ensure key software performance metrics are defined and achieved.Complete post-mortems to identify critical success factors of product usage and use data to strengthen and improve product strategies.Support and work in collaboration with relevant leaders to create short and medium-term product and technology globally.This role may include significant travel and time on site at festivals.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS) 7+ years of product management experience, with exposure to front-end user experiences and backend processes.Previous experience in the ticketing field preferred, along with a keen understanding of trends in e-commerce and technology.Demonstrate successful delivery of multiple product cycles in an agile environment.Must be entrepreneurial and have excellent, executive-level communication.Must be capable of managing multiple projects simultaneously.Bachelor’s degree or equivalent experience, MBA a plus.Passionate – A love for your craft that pushes you to strive for quality in your work.Organizational Skills – Manages competing priorities of several teams/departments.We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.-
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