Manager, Product Strategy

Manager, Product Strategy & Innovation, Sun Life Health Join Sun Life as Manager, Product Strategy & Innovation, Sun Life Health. You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues who are experts in their fields and who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description Reporting to the Director, Product Development, Sun Life Health, the successful candidate will be responsible for the complete product development lifecycle. Building on our leadership in insurance and financial services, you will determine what health products will further enable us to meet client needs, while establishing new growth avenues for Sun Life. Types of health products could include chronic disease management programs and new health products targeted at high‑priority segments. The role will involve designing the concept, working cross‑functionally to bring it to life, piloting with the right audience, measuring outcomes and pivoting on features, and rolling out final solutions for priority segments. You will also work across business units to collaborate and co‑create on health value propositions for Sun Life’s Wealth and Protection/Insurance clients. Responsibilities Engage with other business units (Retail Advice & Solutions, Group Retirement Solutions) to determine health needs of clients and identify opportunities to differentiate with health solutions for new segments – potential areas of interest could include aging, caregiving and longevity, among others. Leverage primary and secondary research tools to understand market trends supporting priority segments, while analyzing internal data to define hypotheses and learning objectives. Design pilot constructs based on those learning objectives, with user experience at the helm; leverage internal experimentation tools to determine the best ways to test and learn with users (web/mobile experiments, focused groups, surveys, interviews, etc.). Identify key performance indicators (KPIs) or metrics that measure results from pilots and determine success; leverage learnings to articulate opportunities for pivoting for improved outcomes. Engage with cross‑functional teams (Finance, Client Experience Office, Marketing, Legal, Compliance, Risk, etc.) to socialize and refine pilot constructs and final solutions. Qualifications Ability to think at the detailed diagnostic/tactical level, as well as at the higher strategic/opportunity level. Strong, analytically anchored problem‑solving skills, including working with data, conducting analysis and interpreting results. Excellent oral and written communication, presentation skills, and strong interpersonal skills to manage relationships across the organization. Experience in conducting in‑depth secondary research, including collection and synthesis. Resourceful in learning and ramping up content knowledge in new domains rapidly. Strong results‑oriented innovation and/or product design skills; well organized, with a high attention to detail. 3 to 5 years of relevant business experience, with experience and interest in the caregiving, aging and longevity spaces, and/or proficiency in digital health product development. Nice to have Experience in business case development. Experience in or knowledge of Sun Life’s business. Salary Range 80,000 - 128,000 CAD. Posting End Date 27/11/2025 Seniority level: Not Applicable Employment type: Full‑time Job function: Product Management and Marketing Industries: Financial Services and Insurance Company Values and Employment Information Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate, and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request to thebrightside@sunlife.com. We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our clients and you Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. #J-18808-Ljbffr