Personal/Consumer/Retail Banking Trainer

2 weeks ago

Toronto, Ontario, Canada Fitch Group Part time

At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity, employees work in an environment where they can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective.

With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.

Fitch Solutions provides data, research and analytics that help clients excel at managing their credit risk, offer deep insight into the debt investment market, and provide comprehensive intelligence about the macroeconomic environment. All available on our platform, Fitch Connect, designed and built using our credit, macro and industry expertise to help you make more informed decisions.

Personal/Consumer/Retail Banking Trainer – Consultant (Part-time)

New York

Role available as part-time, with flexibility around life's commitments. Are you looking for a satisfying role, with room to grow your career, whilst managing non-work responsibilities?

Position Title

Fitch Learning is seeking a Personal/Consumer/Retail Banking Trainer based out of our New York office, who can design and deliver training across a number of personal, consumer, and retail banking programs and academies for financial institutions.

What We Offer:

  • A dynamic learning environment, to develop your teaching and content design skills
  • Opportunities to teach courses from a variety of locations around the world
  • Ongoing support, guidance and development from our established full-time faculty

We'll Count on You To:

  • Have the potential to teach complex topics in an engaging, interactive way
  • Be willing and eager to learn with a desire to develop both your teaching skills, both virtual and in-person, and further your knowledge of the subject matter you will be delivering
  • Assist in the design and content of training materials
  • Have a full understanding of the objectives of the course, the participants and training materials
  • Support business development processes as the subject matter expert
  • Serve as the primary contact for content and technical inquiries related to the personal retail banking industry and specific product areas

What You Need to Have:

  • Have Personal/Consumer/Retail Banking experience from the financial services industry
  • Be an effective communicator with a passion for education
  • Have excellent presentation and listening skills
  • Have strong levels of professionalism and cultural awareness appropriate to our industry

Content Understanding/Knowledge:

  • Product Knowledge: deposits, loans, mortgages, credit cards, payment ecosystems
  • Customer Experience: customer segmentations, know you client; sales, service and referrals skills
  • Technology: Digital and online Banking knowledge; Digital Bank of the future
  • Regulation and risk management understanding
  • Marketing, distribution, and channel strategy

What Would Make You Stand Out:

  • Have some prior teaching experience
  • Have an enthusiasm for delivering learning, utilizing a range of methods to coherently explain complicated concepts in an entertaining and engaging way
  • Have a desire to innovate

Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth of training, the company delivers learning solutions for early careers graduates, as well as to those with 10+ years' experience in Financial Services. A truly global company we have offices in New York, Toronto, London, Singapore, Hong Kong, Riyadh and Dubai, providing services to many of world's top banks and financial institutions.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

FOR NEW YORK ROLES ONLY: Expected base pay rates for the role will be between $1,700-2,300 USD a day. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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