SalesForce Data Developer

3 weeks ago


Waterloo, Canada Ontario Teachers Insurance Plan Full time
p>

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. p>Job Description

What You’ll Do:

Reporting to the Director – Digital Solutions, you’ll be responsible for building applications with no-code and code without compromise.

As a Salesforce Developer - CRM, you will be part of OTIP’s TE Digital team, delivering innovative customer experiences using a mix of Salesforce and industry standard tools to solve complex business problems.

The core parts of your role will be to:

  1. Design, develop and implement Salesforce CRM solutions that support OTIP initiatives.
  2. Collaborate with key stakeholders across the business, identify and gather their requirements and needs, and translate them into technical specifications and Salesforce CRM solutions.
  3. Create custom objects, fields, workflows, automations, and reports.
  4. Develop, maintain, and optimize integrations between Salesforce CRM and other systems, ensuring data integrity and seamless data flow.
  5. Conduct testing and debugging activities to ensure reliability and performance of Salesforce CRM solutions.
  6. Troubleshoot and resolve technical issues related to Salesforce CRM implementation, integrations, and data management.
  7. Resolve incidents and problem tickets related to Salesforce CRM solutions.
  8. Work with the TE Security team to maintain the security and integrity of OTIP’s Salesforce CRM solutions.
  9. Contribute to technical documentation.
  10. Support training on platform capabilities and features and support the creation of training materials.
  11. Support the Salesforce Administrator, as needed.
  12. Keep the Salesforce implementations updated with the latest releases as per OTIP requirements.
  13. Monitor and stay current with Salesforce CRM best practices, new features and updates and proactively identify opportunities to enhance OTIP’s Digital Solutions, improve efficiency and effectiveness.
    1. At least 2 years of development experience working with Salesforce CRM platforms.
    2. Expertise in building, deploying, and optimizing LWC.
    3. Strong understanding of Salesforce sharing and security, including but not limited to roles, profiles, permissions.
    4. Knowledge of agile methodologies and tools.
    5. Knowledge of Azure DevOps, and DevOps processes & toolsets (like Gearset, Copado).
    6. A bachelor's degree in a relevant field.Additional Information

      Some of the Perks We Offer:

      We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. li>

    7. Defined benefit pension plan for a financially confident retirement.
    8. 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario).
    9. Flexible work-from-home and hybrid options. If you are interested in this opportunity, please apply online.


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