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Senior D365 System and Application Specialist

1 month ago

Aurora, Ontario, Canada CuBE Packaging Solutions Inc. Full time

POSITION SUMMARY:

This position will act as a business partner between IT and other key business functions, such as Finance, Accounting, Supply Management, Sales & Marketing, and Human Resources. The candidate will work as a member of the IT team responsible for application solution & design, and implementation of IT Systems.

ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES:

  1. Vendor Management: Oversee all third-party vendors, including Microsoft Support, SPS Commerce, and Dynaway. Obtain quotes, assess business value, provide recommendations, and ensure projects align with budget goals.
  2. Project Management: Lead and direct assigned projects within the MS Dynamics 365 for Finance and Operations ERP system, including setting priorities, coordinating activities, and reporting progress.
  3. System Administration & Development: Map business processes to MS Dynamics 365/Dataverse functions, manage system administration, configuration, and development.
  4. ERP Implementation & Maintenance: Provide expertise in implementing and maintaining key modules, including:
    1. Finance
    2. Inventory
    3. Supply Chain
    4. Sales & Marketing
    5. Human Resources
    6. Maintenance Work Orders (Dynaway)
    7. EDI Integration (SPS Commerce)
    8. CRM Integration (HubSpot)
  5. Data & Reporting: Utilize Power BI for business reporting, manage LCS resources across four environments, and oversee bulk data updates for items and routes/BOMs.
  6. Process Optimization: Develop process flow diagrams, identify inefficiencies, and recommend improvements to enhance business operations.
  7. User Training & Support: Provide training, mentorship, and guidance to team members, including junior application resources and help desk personnel, ensuring effective system use.

EDUCATION & EXPERIENCE:

Required Qualifications:

  1. ERP System Expertise: Extensive experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) and AX.
  2. Certifications: Preferred certifications include Microsoft Dynamics MB-300 (Core Finance & Operations), MB-310 (Finance), and MB-330 (Supply Chain).
  3. Education: Bachelor's or Master's degree in Information Systems, Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).

Professional Experience:

  1. 7+ years of experience as an MS Dynamics F&O Senior Application Specialist, with a strong focus on Supply Chain, Manufacturing, and Finance.
  2. Hands-on expertise across multiple D365 modules, including:
    1. Inventory, Procurement (Procure to Pay), Warehouse Management (WMS), Order to Cash, Production.
    2. Accounts Payable, Accounts Receivable, General Ledger, and Fixed Assets.
  3. Proven track record in Full lifecycle D365 implementations (Optional).
  4. Strong proficiency with Microsoft SQL Server and Office tools like Excel.

SOFT SKILLS:

  1. Problem solving - the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
  2. Interpersonal Skills - the individual maintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things.
  3. Oral communication - the individual speaks clearly and persuasively in positive or negative situations, group presentations and meetings.
  4. Written Communication - the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.
  5. Planning/organizing - the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
  6. Quality control - the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  7. Adaptability - the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  8. Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  9. Safety and security - the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
  10. Leadership - Pro-active in maintaining and increasing the team's and own technical knowledge by providing identifying training needs or requirements.

OTHER POSITION REQUIREMENTS:

  1. Must have a strong command of the English language.
  2. Must have reliable transportation; occasional travel may be required.

Benefits:

  1. Extended Dental, Health and Vision coverage.
  2. RRSP match.
  3. Bonus potential in addition to base pay.
  4. Free on-site parking.
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