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Security Operations Center Engineer

1 month ago


Moose Jaw, Saskatchewan, Canada Cloudflare, Inc. Full time
About the Role

We're seeking a skilled Security Operations Center (SOC) Engineer to join our team.

This role will involve providing premium-level support for Cloudflare's security products and features, including Magic Transit Infrastructure Protection, DDoS mitigation, Network Firewall, Web Application Firewall (WAF), Bot Management, and Rate Limiting.

Key Responsibilities:
  • Serve as a trusted technical advisor for enterprise customers, monitoring and investigating alerts, and identifying threats to their environment.
  • Perform hands-on attack mitigation by crafting specific rules to mitigate ongoing attacks.
  • Collaborate with Engineering on highly sophisticated attacks to develop tailored mitigation techniques.
  • Configure and manage security monitoring rules, contributing to tool improvements.
  • Advise customers on how to filter malicious traffic using Cloudflare tools.
  • Communicate effectively with customers through email and phone, providing clear and concise information.
Requirements:
  • Minimum 4 years of experience as a SOC Engineer supporting networking or web security products.
  • Exceptional troubleshooting and problem-solving skills.
  • Strong customer service orientation and communication skills.
  • Strong understanding of network protocols, including TCP/IP, DNS, HTTP/S, and BGP.
  • Proven experience in handling attack mitigation and thorough knowledge of various attacks.
  • Familiarity with Cloudflare Security Products & Features.
  • Comfortable working with command line tools.
  • Bachelor's degree in Computer Science, Cybersecurity, or related field, or equivalent experience.
  • Relevant certifications such as CISSP, GCIA GCIH, GCFA, GCFE, or equivalent are preferred.
  • Able to work calmly under pressure.
  • Ability to work independently and collaboratively in a fast-paced environment.

We're a highly ambitious technology company with a strong commitment to protecting the free and open Internet. If you share our values and passion for cybersecurity, we'd love to hear from you.