Partnerships Manager

7 days ago

Toronto, Ontario, Canada HomeEquity Bank Full time

WHO WE ARE

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we're passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage product.

HomeEquity Bank is establishing a new division to launch a technology-first solution into the market. The division will be developed and built over the next year. It will be entrepreneurial, innovative, and customer-centric in its approach, with a strategic objective that addresses the unique needs of everyday Canadians. The new division is backed by industry-leading organizations, Ontario Teachers' Pension Plan ("OTPP").

OUR VALUES, OUR PASSION

At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.

  • Courage to Act. Do the Right Thing
  • One Team. One Vision
  • Think Long-Term. Ever-Evolving

POSITION SUMMARY

Join us in shaping the future of the new HomeBridge division As the Partnerships Manager, you will drive the development and management of key partnerships for HomeBridge. Reporting to the Director GTM & Partnerships, you will identify, establish, and nurture partnerships with external organizations.

You will work alongside cross-functional teams, including product, marketing, and business development, to ensure that partnerships align with our strategic priorities and accelerate growth. Tasked with identifying new partnership opportunities, negotiating agreements, and ensuring the successful execution and performance of partnerships, your ability to communicate clearly, build strong relationships, and think strategically will be essential as you work to expand and optimize our partner ecosystem.

MAJOR ELEMENTS OF THE ROLE

Partnership Development and Procurement:

  • Identify, evaluate, and secure partnerships with financial intermediaries and other industry associations to expand the bank's influence and HomeBridge's key customer base.
  • Negotiate partnership terms, contracts, and service-level agreements to align with strategic business goals.
  • Drive end-to-end partnership lifecycle, from identification and onboarding to ongoing relationship management.

Relationship Management:

  • Serve as the primary point of contact for partner organizations, maintaining strong relationships to ensure a high level of engagement, trust, and mutual benefit.
  • Develop customized plans and strategies with each partner to maximize productivity and joint success.
  • Resolve any partnership-related issues, acting as a liaison between internal teams and external partners.

Performance and Impact Measurement:

  • Define, track, and analyze key performance indicators (KPIs) to evaluate partnership impact on customer acquisition, retention, and revenue growth.
  • Provide regular reporting on partnership outcomes and opportunities, recommending adjustments or additional resources where necessary.
  • Work with internal teams (sales, marketing, product development) to leverage partner feedback for continuous improvement in services.

Market Research and Strategy:

  • Stay informed on industry trends, competitor partnerships, and emerging opportunities in the reverse mortgage market.
  • Conduct regular assessments to identify areas for potential expansion or adjustment within the partnership ecosystem.
  • Develop strategies that align partnership initiatives with the bank's broader business objectives and growth plans.

Cross-functional Collaboration:

  • Work closely with Sales, Marketing, Product, and Legal teams to ensure partnership initiatives are fully supported and aligned with business goals.
  • Collaborate with internal stakeholders to integrate partner offerings and customer feedback into the product roadmap and customer experience strategy.
  • Coordinate with marketing to create co-branded content, campaigns, and educational resources that drive awareness and interest in reverse mortgage products through partner channels.

SKILLS AND EXPERIENCE REQUIRED

Qualifications

  • Minimum of 5 years' experience in partnership management, business development, or a similar role. Experience within the financial services industry or mortgage products is highly valued.
  • Bachelor's degree in business, Marketing, Finance, or related field. A Master's degree is preferred.
  • A proven track record in managing successful partnerships is essential. Experience working with financial intermediaries is a plus.

Attributes

  • Strong negotiation, interpersonal, and relationship-building skills.
  • Analytical mindset with the ability to measure partnership effectiveness and make data-driven decisions.
  • Excellent written and verbal communication skills, with the ability to present ideas and results clearly to both internal and external stakeholders.
  • Self-starter with an ability to manage multiple partnerships and projects concurrently.

The Perks

HomeEquity Bank offers a competitive total rewards package that includes:

  • Extended health and dental benefits
  • Employee & Family Assistance Program
  • Employer-Matched Group Retirement Savings Plan
  • Employee Share Investment Plan
  • Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits
  • Employee corporate discount for GoodLife Fitness

HomeEquity Bank is committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Please note that our successful candidate is required to complete a background check.

Stay in the Know

Find out what we're up to online, and learn more about what makes HomeEquity Bank a great place to work:

Join UsIf you're ready to build the future of reverse mortgages, we want to hear from you.

  • 200 Bay St., Toronto, ON M5J 2J1, Canada
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