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Planning Clerk

1 month ago

Guelph, Ontario, Canada City of Guelph Full time
Job Description:

The City of Guelph is seeking a highly organized and detail-oriented Planning Clerk to join its team. As a key member of the Planning division, you will provide administrative and clerical support, with a focus on quality customer service and continuous improvement processes.

Key Duties and Responsibilities:
  • Provide excellent customer service to internal and external customers via phone, email, website, and in-person interactions.
  • Perform various clerical tasks, including data entry, word processing, filing, and organizing meetings.
  • Proofread and format documents to maintain high quality control and meet accessibility standards.
  • Conduct research to support planning projects and functions, focusing on development applications.
  • Track and document Official Plan Amendments and Zoning by-laws amendments.
  • Manage intakes and administration of applications and fees.
  • Assist in consolidating planning comments on site plans and circulating them to applicants.
  • Support preparation of documents, exhibits, and materials for Ontario Land Tribunal hearings and other legal tribunals.
  • Prepare and record meeting agendas and minutes.
  • Collaborate with staff liaisons to Advisory Committees, Development review committee, and Site Plan review committee.
  • Support community engagement and consultation activities, including coordinating virtual meetings, registration, and communications materials.
  • Respond to general inquiries regarding planning.
  • Maintain and post materials on the City's website for policy projects and engagement events.
  • Perform other related duties as assigned.
Qualifications and Requirements:
  • A minimum of 1-2 years of experience in planning or a related field, acquired through a grade 12 diploma plus additional post-secondary education (6 to 12 months).
  • Knowledge of the Planning Act and legislation, regulations, and policy planning processes would be an asset.
  • An excellent team player with strong interpersonal skills and ability to work well with City staff and the public.
  • Excellent customer service skills with sound judgment and decision-making skills.
  • Excellent communication skills with ability to interact with all levels of staff, internal and external contacts, stakeholders, and the general public.
  • Ability to meet deadlines, maintain quality control, and achieve accuracy while under pressure.
  • Advanced Microsoft Office skills, including Word, Excel, PowerPoint, and Outlook, and relevant database systems, including AODA formatting requirements.
  • Experience with WAM, JDE, AMANDA, and GIS On-point would be an asset.
  • Knowledge of the Occupational Health & Safety Act.