Department Manager-Grocery

5 days ago

Dartmouth, Canada Canadian Tire Corporation Full time
p>Pro Hockey Life is proud to be the world's largest hockey centric retailer. Hockey, our national passion, is a way of life for so many Canadians. We love sharing our passion for a healthy, active lifestyle and encourage others to bring their best by being leaders in our surrounding communities. At Pro Hockey Life, we spark possibilities through teamwork — and we would love to see you in our starting line-up.

Department Sales Manager

Responsibilities:

  • Execute PHL’s Brand Purpose to the highest capability.
  • Protection of Company Assets is necessary.
  • Uphold all Company & Business Compliance expectations.
  • Become a Community Ambassador partnering with local MHA’s.

What you will do

Customer Service:

  • Champion and deliver Pro Hockey Life’s Customer Experience Model across the entire Store Team.
  • Provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs.

Store Operations:

  • Flawless execution of PHL’s visual compliance standards, store maintenance and pricing standards.
  • Effectively utilize all store operating initiatives and directives according to required timelines.
  • Complete weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit.
  • Follow and ensure compliance of all corporate LP, Cash and Store Audit Compliance, and OH&S policies and procedures.

Training:

  • Coach and develop store staff, through setting expectations, communication, coaching, feedback, and ongoing support.
  • Follow up to ensure execution of Weekly Plans for the store.
  • Create development plans and conduct annual appraisals for Part Time staff members; support and coach to improve any performance gaps.

Leadership:

  • Continually motivate team and performance through recognition programs, store contests, customer compliments, and compensation.
  • Maintain PHL performance management expectations (feedback/coaching); li>
  • Sponsor and encourage support for community engagement efforts.
  • Proven ability to build and manage daily store execution plan.
  • Organized individual with understanding of compliance management.
  • Superior training and coaching skills.
  • Previous retail management experience an asset.
  • Flexible Scheduling.
  • First Class Training Platforms.

About Us

At Pro Hockey Life, we want you to feel pride and passion in your work as much as you and our customers do for Canada's national sport. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians a wide selection of hockey equipment and apparel. Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners. p>

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.

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