Customer Experience Associate
1 week ago
OverviewDepartment: Personal & Commercial Banking. Job Location: Campbell River, British Columbia, Canada. Hours: 15. Pay Details: $22.00 - $27.21 CAD. TD is committed to fair and equitable compensation opportunities. Base pay may vary based on candidate’s skills, experience, knowledge, location, and business needs. Candidates are encouraged to discuss compensation with their recruiter for specific details.Job SummaryAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions. Our goal is to promote products and services that best meet customer needs while ensuring a positive customer experience. In This Role, You WillProcess financial transactions like deposits, withdrawals, and bill payments in line with standardized operating procedures, regulations, and TD's Code of Conduct and EthicsUnderstand and determine customer needs to recommend solutions, while handling confidential matters with discretionRespond to and resolve customer concerns using standard procedures; escalate non-standard issues as necessaryAchieve assigned goals by promoting banking solutions and completing processes accurately and timelyEngage with customers to advise on banking solutions and processesContribute to a positive, diverse, and equitable work environment by promoting teamwork and personal developmentSupport the team by communicating status updates and staying dedicatedDeliver quality customer experiences and identify opportunities for operational improvementsJob RequirementsHigh School diploma and/or 1+ years of relevant experienceUndergraduate degree or equivalent is an assetStrong administration, organizational, planning, and time management skills for a fast-paced environmentProficient in MS Office (Word, Excel, Outlook) and internetInitiative, accuracy, and ability to handle multiple tasks with changing prioritiesEffective communication skills, both verbal and written, in a calm, courteous mannerWho We AreTD is one of the world’s leading global financial institutions. We aim to Be the Better Bank and enrich the lives of customers, communities, and colleagues. We are committed to customer experience and offer regular development opportunities, mentorship, and training programs to help you grow within TD.Total Rewards & Additional InformationOur Total Rewards package includes base salary, variable compensation, and programs for health and well-being, savings and retirement, paid time off, benefits and discounts, career development, and recognition. Please note that this job posting is subject to provincial regulations and may vary by province.Other InformationColleague development, training and onboarding are provided. If you require accommodations during the interview process, please let us know. We will reach out to candidates of interest to schedule an interview and strive to communicate outcomes by email or phone. #J-18808-Ljbffr
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Customer Experience Associate
2 weeks ago
Campbell River, Canada TD Securities Full timeWork LocationCampbell River, British Columbia, CanadaHours15Line of BusinessPersonal & Commercial BankingPay Details$22.00 - $27.21 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
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Customer Experience Lead
7 days ago
Campbell River, Canada Scotiabank Full timeIs this role right for you? In this role you will: Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates Build strong customer relationships and deliver excellent customer service Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. ...
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Campbell River, Canada TD Securities Full timeWork Location:Campbell River, British Columbia, CanadaHours15Line Of Business:Personal & Commercial BankingPay Details:We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for...
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Customer Experience Banker
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Campbell River, Canada CIBC Full timeA leading financial institution in Canada seeks a Client Service Representative to help clients manage their banking needs in a fast-paced environment. Responsibilities include client engagement, problem-solving, and leveraging technology to enhance customer experiences. Successful candidates will be motivated, client-oriented, and flexible to work on-site...
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Customer Experience Associate
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Campbell River, BC VW R, Canada Scotiabank Full time $60,000 - $120,000 per yearRequisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleWhat you'll be doing…Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their...
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Campbell River, Canada TD Full timeA leading financial institution in Canada seeks a customer service representative in Campbell River. Responsibilities include providing exceptional customer experiences, handling various financial transactions, and supporting team objectives. The ideal candidate has a high school diploma and relevant experience, with a commitment to enhancing customer...
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Part-Time Banking Experience Specialist
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Campbell River, Canada TD Securities Full timeA leading financial institution is seeking a Customer Experience Associate in Campbell River, British Columbia. Ideal candidates will have experience in customer service, with strong administration and organizational skills. Responsibilities include processing financial transactions and providing tailored banking solutions for customers. The role offers...
