Bagroom Supervisor

4 weeks ago

Calgary, Canada Unifi Aviation Canada, Inc. Full time

Essential Functions

  • Manage daily allocation of manpower in the bagrooms to ensure smooth operation.
  • Assign GSE to bagroom drivers and ensure proper charging.
  • Coach and mentor employees, while enforces Company policies and procedures.
  • Write daily shift notes, record agent conversations related to any work-related incidents.
  • Investigate and report any missed bags.
  • Collaborate with our airline partners on anything baggage-related.
  • Ensure Pre-Operational Inspections for all equipment used during the shift are completed.
  • Enforced safety policy compliance and proper PPE in the bag room. 
  • Review assigned ULDs, and complete uplift requests as required.
  • Conduct quality inspections.

 

Responsibilities

  • Oversee and coordinates the operation in the bagroom.
  • Responsible for ensuring direction is provided with challenges impacting baggage, baggage scanning, NCB, AVI, USCBP recalls, CBSA recalls, Missed Baggage Ratio.
  • Participate in staff briefings with the bagroom teams at the start of every shift, outlining any challenges and opportunities.
  • Communicate operational performance feedback to the airline's management team and provide solutions to facilitate effective solutions.

Knowledge, Skills & Abilities

  • A minimum of one year of airline operations experience is preferred. 
  • Experience in ground operations is an asset.
  • Recognize and action challenges that may arise promptly and efficiently.
  • Ability to work shift work, including weekends, AM/PM.
  • Must hold or successfully receive a Restricted Area Pass and AVOP.
  • Must be able to communicate by radio, telephone, etc.
  • Ability to influence and communicate effectively at all levels.

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