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1 month ago
About Us
BrightHR supports small business owners with all their people management needs and gives them the tools to take their business to the next level. With BrightHR, we offer smart HR and H&S software that transforms the way employers manage their people and their business.
Our company believes in the power of small businesses and understands their importance to our high streets and local communities. We operate in the U.K., Ireland, Australia, New Zealand, and Canada, and are part of the Peninsula Group Companies.
Job Title: Product Owner
Job Overview
We are looking for a Product Owner who will own the BrightHR Canada product and feature requirements and prioritization. This is an exciting opportunity for someone who is passionate about SaaS, driving customer engagement, and enjoys working with stakeholders.
The Product Owner will work alongside the Global Head of Products, ensuring our Research & Development team delivers world-class features that drive both market demand and customer engagement for the territory. They will also be responsible for increasing overall client usage of the BrightHR product range in Canada and improving the usage of individual features in the products.
This is a key role to the growth of our BrightHR Canada business. The successful candidate will have excellent organization skills and attention to detail, as well as expertise in product delivery and a passion for SaaS.
Responsibilities:
- Ensure products and initiatives have a clear vision, drivers, and critical success factors.
- Model the cost and benefit and track the delivery of it so that the investment is managed.
- Ensure features and initiatives have clear value drivers and a mechanism for measuring they are met.
- Measure the benefit of initiatives that are generating value.
- Engage and manage stakeholders so they have clear information in a timely fashion so that they can take decisions about how to proceed with product/feature development.
- Manage the provision of information that enables schedule (and therefore cost) estimates at an appropriate fidelity for the current phase.
- Clearly articulate and communicate assumptions, decisions, risks, issues, and dependencies to appropriate stakeholders and actively manage them.
- Understand and analyze the impact of dependencies with internal and external third parties and support other product owners in the delivery of dependencies to support their initiatives.
- Manage risks and impacts of external needs and escalate exceptions.
- Manage the provision of information for the assessment of new initiatives.
- Take responsibility for the entire lifecycle of delivery from idea, marketing, sales, and operation.
- Liaise with internal & external stakeholders to ensure marketing content matches the requirements of features being delivered.
- Roll out features as per the agreed go-to-market plan.
- Increase overall usage of the Bright product range in Canada.
- Increase usage of individual features in Bright products in Canada.
- Monitor and respond to Bright product-related queries from internal & external stakeholders.
- Assist sales teams in both Bright & resellers in demonstrating the value Bright products can add to prospect's businesses.
- Assist with the creation of digital content, both in product and available via the Bright Support Centre.
- Provide reports on feature usage to support stakeholders.
- Communicate Bright roadmap updates to internal and external stakeholders.
- Act as a point of contact for all Bright delivery teams for feature queries.
- Gather, evaluate, and analyze business and user requirements and work with Business Analysts to ensure these requirements are documented.
- Assist User Research in validating that proposed features meet the needs of our client base.
- Assist the Global Head of Products with analysis of competitors.
