Lab Patient Technician

Join to apply for the Lab Patient Technician role at LifeLabs Medical Laboratory Services. For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. We are committed innovators, operating Canada’s first commercial genetics lab, and the country’s largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests are processed annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust. Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer‑centered approach. We prioritize ongoing development of our diversity, equity, and inclusion (DEI) program and seek to create an environment where people can be their true selves. Role Overview The Lab Patient Technician will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference you make in patients’ lives. Status: Part Time (Float)Schedule: Saturday rotation, 8:00 am – 12:30 pm, includes sick and vacation coverage during regular business hours, Monday through SaturdayAdditional requirements: Flexible availability requiredNumber of positions: 1Start Date: ASAP This vacancy is for an existing position. Responsibilities Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection. Perform phlebotomies, connect/disconnect Holter monitors, and perform ECG tracings. Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation. Maintain client relationships, including responding to inquiries and following up on requests. Complete data entry of required patient demographics, requisition information, and other information related to processing test results. Prepare specimens for transportation and testing. Qualifications Graduate of an approved Laboratory Assistant program or equivalent (preferred). Phlebotomy experience is an asset. ECG training or experience is an asset. Excellent communication skills. Good computer skills with a minimum typing speed of 40 wpm. Strong customer/patient service with the ability to relate to patients and clients in stressful situations. Strong empathy, flexibility, adaptability to change, and problem‑solving skills. Ability to maintain the strictest standards of patient privacy and confidentiality. Compensation & Benefits LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner. LifeLabs offers a comprehensive Total Rewards Program, including: Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance. Retirement Savings Plan. Vacation and Wellness Days. Employee Wellness and Giving Programs: Award‑winning mental, physical and financial wellness programs, including Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives. Professional development and membership reimbursement, access to preferred rates and discount programs (WorkPerks, Home and Auto Insurance, Costco Membership, etc.), and optional health‑related benefits. Accessibility & Vaccinations In accordance with LifeLabs’ Accessibility Policy and applicable Accessibility Acts, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com. Vaccinations are highly encouraged at LifeLabs. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer‑led vaccination policies. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening. Apply Ready to empower healthier Canadians? Apply today Seniority Level Entry level Employment Type Part‑time Job Function Research, Analyst, and Information Technology Industries Hospitals and Health Care #J-18808-Ljbffr