Director of Service Delivery
2 weeks ago
Position Title: Director of Service Delivery & Quality Reports To: Executive Director Position Type: Full-Time, PermanentIn-person position Position Summary The Director of Service Delivery & Quality provides strategic leadership, oversight, and operational management across multiple teams to ensure the delivery of high-quality services and operational excellence. This role requires strong leadership, supervisory experience, and the ability to develop and implement action plans that optimize internal operations, workflows, and team performance. The Unit Director will play a key role in driving team performance, operational effectiveness, data-informed decision-making, and cross-unit collaboration. Key Responsibilities Oversee daily operations, resource allocation, and workforce management within assigned units, including internal operations and computer-based reporting tasks. Develop, implement, and monitor processes to improve organizational effectiveness, service delivery, and staff performance. Ensure compliance with regulatory requirements, quality standards, and organizational policies. Lead recruitment, onboarding, training, and professional development initiatives to build a skilled and engaged workforce. Collaborate with senior leadership to design and execute strategic and operational plans. Prepare, analyze, and report on operational metrics to inform decision-making and support continuous improvement. Foster a positive work culture emphasizing accountability, teamwork, and professional growth. Serve as a central communication link between leadership and teams to ensure timely, accurate, and actionable information flow. Promote safe, ethical, and inclusive practices in line with human rights, equity, and organizational values Qualifications Bachelor’s degree. Minimum of 5 years of progressive leadership or supervisory experience, preferably in service industry. Proven ability to manage teams, operations, and resources effectively. Excellent communication, organizational, and problem-solving skills. Demonstrated ability to work collaboratively with diverse stakeholders. Proficiency in Microsoft Office Suite. Core Competencies Leadership and Strategic Thinking Operational Excellence Team Management Development Regulatory and Quality Compliance Communication and Interpersonal Skills Problem-Solving and Decision-Making Equity, Diversity, and Inclusion #J-18808-Ljbffr
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IT Service Delivery Director
2 weeks ago
Kitchener, Canada Agilio IT Consulting Full timeJob Overview: We are seeking a highly skilled and experienced Service Delivery Director to join our team. As the Service Delivery Director, you will be responsible for overseeing the delivery of IT services to our clients. You will work closely with our clients to understand their needs and ensure that our services meet their expectations. This is a...
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Delivery Driver
1 week ago
Kitchener-Waterloo, Canada Petersons delivery service Full timePeterson's is hiring delivery drivers for the city of Kitchener/ Waterloo to deliver for local pharmacies. Pay is $5.00 /del and will be between the hours of apx 12:00 pm to 7:00 pm. Must have own transportation and use of gas and insurance. Pay is bi-weekly with an E-transfer, this is not a cash job you will get a T4S at the end of the year. **Delivery...
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Director of Service Delivery
2 weeks ago
Kitchener, Canada Carekw Full timePosition Title: Director of Service Delivery & Quality Reports To: Executive Director Position Type: Full-Time, PermanentIn-person position Position Summary The Director of Service Delivery & Quality provides strategic leadership, oversight, and operational management across multiple teams to ensure the delivery of high-quality services and operational...
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Director of Service Delivery
2 weeks ago
Kitchener, Canada Carekw Full timePosition Title: Director of Service Delivery & Quality Reports To: Executive Director Position Type: Full-Time, Permanent In-person position Position Summary The Director of Service Delivery & Quality provides strategic leadership, oversight, and operational management across multiple teams to ensure the delivery of high-quality services and operational...
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Director of Service Delivery
2 weeks ago
Kitchener, Canada Carekw Full timePosition Title: Director of Service Delivery & QualityReports To: Executive DirectorPosition Type: Full-Time, PermanentIn-person positionPosition SummaryThe Director of Service Delivery & Quality provides strategic leadership, oversight, and operational management across multiple teams to ensure the delivery of high-quality services and operational...
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Director of Care and Services
2 weeks ago
Kitchener, Canada Carekw Full timePosition Title: Director-Care and Services Reports To: Executive Director Position Type: Full-Time, Permanent In-person position Position Summary The Director -Care and Services provide strategic leadership and oversight to ensure the consistent delivery of high-quality care and operational excellence across all programs and services. This position...
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Director of Care and Services
2 weeks ago
Kitchener, Canada Carekw Full timePosition Title: Director-Care and ServicesReports To: Executive DirectorPosition Type: Full-Time, PermanentIn-person position Position Summary The Director -Care and Services provide strategic leadership and oversight to ensure the consistent delivery of high-quality care and operational excellence across all programs and services. This position requires...
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Director of Care and Services
2 weeks ago
Kitchener, Canada Carekw Full timePosition Title: Director-Care and ServicesReports To: Executive DirectorPosition Type: Full-Time, PermanentIn-person position Position Summary The Director -Care and Services provide strategic leadership and oversight to ensure the consistent delivery of high-quality care and operational excellence across all programs and services. This position requires...
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Director of Care and Services
1 week ago
Kitchener, Canada Carekw Full timePosition Title: Director-Care and ServicesReports To: Executive DirectorPosition Type: Full-Time, PermanentIn-person position Position Summary The Director -Care and Services provide strategic leadership and oversight to ensure the consistent delivery of high-quality care and operational excellence across all programs and services. This position requires...
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Director of Care and Services
1 week ago
Kitchener, Ontario, Canada CareKW Full time $80,000 - $120,000 per yearPosition Title: Director-Care and ServicesReports To: Executive DirectorPosition Type: Full-Time, PermanentIn-person positionPosition Summary The Director -Care and Services provide strategic leadership and oversight to ensure the consistent delivery of high-quality care and operational excellence across all programs and services. This position requires...