Apprentice Infrastructure Engineer

2 weeks ago


Cornwall, Canada Breath HR Full time

Can you envisage yourself working with South West’s leading managed service provider?

How about a company that puts people before technology and allows you to shape your own work environment? If you have the passion, motivation, and dedication to provide first-class customer service, you may be what we’re looking for.

Join a team that is committed to revolutionising the way people work and communicate. As a Apprentice Infrastructure Engineer, you will be the first point of contact for IT-related queries from our diverse client base. As well as helping and advising end-users with a range of queries, you will also communicate and solve technical issues over the telephone and via remote support. You’ll also oversee managing tickets, escalations and follow-ups.

Responsibilities and tasks
· Structured Cabling such as CAT6, CAT6A, Fibre 
· Network Cabinet installation and management
· Installation of Networking equipment to customer premises
· Installation of CCTV equipment to customer premises 
· Working at Height

· Hardware and software repairs in a workshop facility

· Carry out network documentation and reporting

· Diagnose and resolving faults on IT equipment

· To record and update requests for support and maintenance with feedback to requestors regarding progress

· Attend relevant courses in respect of professional development of ICT knowledge

· Undertake small local projects and participate in larger projects under direction

· Always maintain confidentiality in respect of customer-related matters and to prevent disclosure of confidential and sensitive information

· To undertake any other duties of a similar level and responsibility as may be required
 

Sound like the job for you? You will need:

· Competent in Microsoft Office applications

· Confident and professional telephone manner

· Good written and verbal communication skills

· Ability to understand, interpret and analyse data

· Ability to input data accurately and efficiently

· Confidence and ability to learn new IT systems quickly

· An interest in computers and computing

· Ability to absorb new ideas and concepts quickly

· An organised and methodical approach to work

· Ability to work well as part of a team as well as on their own

· A self-starter who is able to follow instructions and complete tasks

Desired qualifications

The ideal candidate will have GCSE (or equivalent) A*-C/9-4 grades in English and maths

General interest in ICT

Knowledge of Microsoft Office products

• Generous incentives for reaching team and company goals.
• A high-powered work device.
• Company mobile phone
• A proactive approach to ongoing training to help you develop life-long skills.
• An easy-going environment and culture (we all enjoy what we do)

#J-18808-Ljbffr

  • Cornwall, Canada Breath HR Full time

    Can you envisage yourself working with South West’s leading managed service provider? How about a company that puts people before technology and allows you to shape your own work environment? If you have the passion, motivation, and dedication to provide first-class customer service, you may be what we’re looking for. Join a team that is committed to...


  • Cornwall, Canada Breath HR Full time

    Can you envisage yourself working with South West’s leading managed service provider? How about a company that puts people before technology and allows you to shape your own work environment? If you have the passion, motivation, and dedication to provide first-class customer service, you may be what we’re looking for. Join a team that is committed to...


  • Cornwall, Canada Breath HR Full time

    Can you envisage yourself working with South West’s leading managed service provider? How about a company that puts people before technology and allows you to shape your own work environment? If you have the passion, motivation, and dedication to provide first-class customer service, you may be what we’re looking for. Join a team that is committed to...


  • Cornwall, ON, Canada Breath HR Full time

    Can you envisage yourself working with South West’s leading managed service provider? How about a company that puts people before technology and allows you to shape your own work environment? If you have the passion, motivation, and dedication to provide first-class customer service, you may be what we’re looking for. Join a team that is committed to...


  • Cornwall, Canada Saputo, Inc. Full time

    At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence.Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and...


  • Cornwall, Canada Saputo, Inc. Full time

    At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence.Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and...


  • Cornwall, Canada Saputo, Inc. Full time

    At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence.Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and...


  • Cornwall, Canada City of Cornwall Full time

    We are seeking an accomplished leader to serve as Acting Manager of Infrastructure who will be a champion of building community and organizational best practices in delivering services to the local community. Reporting to the General Manager of Infrastructure and Municipal Works, the Manager of Infrastructure provides leadership for the Infrastructure...


  • Cornwall, Canada Marwick Marketing Full time

    Job Title: Junior Search Marketing Apprentice Company: Marwick Marketing UK Location: Newquay, Cornwall Are you ready to embark on an exciting journey into the world of search marketing? Marwick Marketing UK is seeking a talented and motivated Junior Search Marketing Apprentice to join our exceptional team in Newquay, Cornwall. If you have a passion for...


  • Cornwall, Canada Vvb ENG Full time

    This is a fantastic opportunity to work at VVB where our CORE values shape our behaviour and are apparent in everything we do. Not only are these values central to the entire VVB ethos, but each letter also represents a pillar of our company vision. CORE Values – www.vvb-eng.com/who-we-are/ Who are we?VVB delivers sustainable mechanical, electrical and...


  • Cornwall, ON, Canada Marwick Marketing Full time

    Job Title: Junior Search Marketing Apprentice Company: Marwick Marketing UK Location: Newquay, Cornwall Are you ready to embark on an exciting journey into the world of search marketing? Marwick Marketing UK is seeking a talented and motivated Junior Search Marketing Apprentice to join our exceptional team in Newquay, Cornwall. If you have a passion for...


  • Cornwall, Canada Corserv, Ltd. Full time

    This is an exciting opportunity for a Civil Engineering Apprentice Technician to be supported through the Cormac apprentice programme. Whilst working for Cormac you will gain a level 3 civil engineering qualification and experience throughout the diverse business, whilst on planned rotation across the Cormac business. You will also be working towards a...


  • Cornwall, Canada Corserv, Ltd. Full time

    This is an exciting opportunity for a Civil Engineering Apprentice Technician to be supported through the Cormac apprentice programme. Whilst working for Cormac you will gain a level 3 civil engineering qualification and experience throughout the diverse business, whilst on planned rotation across the Cormac business. You will also be working towards a...


  • Cornwall, Canada Corserv, Ltd. Full time

    This is an exciting opportunity for a Civil Engineering Apprentice Technician to be supported through the Cormac apprentice programme. Whilst working for Cormac you will gain a level 3 civil engineering qualification and experience throughout the diverse business, whilst on planned rotation across the Cormac business. You will also be working towards a...


  • Cornwall, Canada Corserv, Ltd. Full time

    This is an exciting opportunity for a Civil Engineering Degree Apprentice to continue to be supported through the Cormac apprentice programme. Whilst working for Cormac you will gain a level 6 degree qualification and experience throughout the business, whilst on planned rotation across the Cormac business and working towards an Incorporated Engineer...


  • Cornwall, Canada Corserv, Ltd. Full time

    This is an exciting opportunity for a Civil Engineering Degree Apprentice to continue to be supported through the Cormac apprentice programme. Whilst working for Cormac you will gain a level 6 degree qualification and experience throughout the business, whilst on planned rotation across the Cormac business and working towards an Incorporated Engineer...


  • Cornwall, Canada Corserv, Ltd. Full time

    This is an exciting opportunity for a Civil Engineering Degree Apprentice to continue to be supported through the Cormac apprentice programme. Whilst working for Cormac you will gain a level 6 degree qualification and experience throughout the business, whilst on planned rotation across the Cormac business and working towards an Incorporated Engineer...


  • Cornwall, Canada Ipsum Group Full time

    At Ipsum it’s our vision to be the leading customer service focused provider of specialist utility and infrastructure solutions operating on both public and private networks. With a relationship spanning over 20 years, Ipsum are the single-source provider of critical infrastructure support services for Openreach, delivering integrated desilting, tree...


  • Cornwall, Canada WSP Canada Full time

    WSP is currently seeking a Water Wastewater Process Engineer to join our Vertical - Water-Wastewater Treatment Infrastructure department, located at our Cornwall office. Under the mentorship of senior members of the team, you will work on a wide variety of Linear, Vertical Work specializing in water-wastewater treatment, pumping station, and reservoir...


  • Cornwall, Canada WSP Canada Full time

    WSP is currently seeking a Water Wastewater Process Engineer to join our Vertical - Water-Wastewater Treatment Infrastructure department, located at our Cornwall office. Under the mentorship of senior members of the team, you will work on a wide variety of Linear, Vertical Work specializing in water-wastewater treatment, pumping station, and reservoir...