Technical Service Representative

Technical Service RepresentativeVacancy Date: 11/18/25. Location: Wabush, Newfoundland and Labrador, Canada. Position type: Onsite.BenefitsCompetitive wages: base pay is $62.78/h. Discussion regarding full compensation package conducted upon initial pre‑screen.Comprehensive benefits package (health & dental, vision, life insurance, short and long‑term disability)Health Care and Personal Wellness spending accountCompany-sponsored registered pension plan (RPP) and matching program.Safety boot voucherPaid vacationCompany-supplied tools4/5 Rating on GlassdoorSustainable employmentAbility to be a part of an exciting, innovative company developing new state‑of‑the‑art technology and equipmentPlease visit our website https://www.komatsu.com/careers/ for more information.Job OverviewIf you’re the kind of Red Seal pro who’d rather be elbow‑deep in diagnostics than stuck in a shop, this role is built for you. We’re looking for a Technical Service Rep who can handle the heat—on‑site, in the field, and under pressure. You’ll be the go‑to expert for commissioning, troubleshooting, and keeping our mining machines running like clockwork. This is a role for someone who knows their way around high‑voltage systems, heavy iron, and customer expectations. This is a high‑impact role for a seasoned tradesperson who’s ready to travel, troubleshoot, and take ownership in the field. If that sounds like you, let’s talk. You’ll be the boots on the ground that keep our machines—and our customers—moving forward.Reports to: Lead, Technical ServiceShift: 14x14, 12 hours a dayAllowances: Additional premiums and allowances are associated with this position due to locationSafety Sensitive: Yes - drug & alcohol testing, physical demand fit testing, RCMP criminal record check and submission of 5‑year provincial driving record will be requiredTravel: up to 50% travel within Canada and the USARelocation: This position does not offer relocationKey Job ResponsibilitiesSupport equipment builds, commissioning, and field repairsTroubleshoot hydraulic, mechanical, and electrical systems (including PLCs and digital drives)Provide on‑site technical support across all product linesInterface with engineering and product support to resolve recurring issuesMaintain accurate service records and customer dataTravel up to 50% across Canada and the U.S.Work overtime when needed—and thrive in itQualifications / RequirementsRed Seal Electrical Journeyperson (dual ticket preferred)1–3 years of hands‑on experience with mining shovels and drillsStrong diagnostic skills and comfort with high‑voltage systemsFamiliarity with A/B Rockwell, ABB, Siemens Step‑7Proven field experience and solid customer service instinctsAble to work independently and lead in the fieldProficient with Microsoft Office toolsValid driver’s license and able to access any mine site without restrictionsBilingual in English and French is an assetAdditional InformationThis posting reflects an existing vacancy within our organization. The position is currently open, and we are actively seeking a candidate for immediate placement. The successful applicant will fill a vital role that is ready to be stepped into without delay. Artificial Intelligence (AI) may be used to assist with interview scheduling and other administrative tasks during the hiring process. However, AI is not used in candidate screening, evaluation, or selection decisions. All hiring decisions are made by our human hiring teams and your application will be reviewed and considered personally by one of them.Accommodation during the recruitment process is available on request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.Note to Recruiters: Komatsu and its subsidiaries do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Komatsu, directly or indirectly, will be considered Komatsu property. Komatsu will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to submit resumes.At Komatsu (Joy Global Canada), we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted.We recognize and honour the deep history, cultures, and traditions of the Indigenous Peoples and Nations across Turtle Island. As part of our ongoing journey toward reconciliation, we are committed to building respectful and meaningful partnerships with Indigenous communities throughout Canada. We acknowledge that our team members live, work, and connect on the traditional and ancestral homelands of Indigenous Peoples, and we strive to do so with humility, awareness, and respect.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionOtherIndustriesMachinery ManufacturingReferrals increase your chances of interviewing at Komatsu by 2x #J-18808-Ljbffr