LPN Case Manager

4 weeks ago

Leduc, Canada Home Instead Full time

Overview Home Instead is looking for a dynamic and caring person to join our team as a Case Manager LPN in Leduc for a permanent Monday to Friday position. An active LPN registration is required. The Case Manager LPN will work closely with families who are at the beginning of their care journey and are looking for care solutions for their loved ones, also supporting Care Givers, conducting training and holding family meetings. Home Instead is a Provider of Premium Home Care services to our elderly clients. This is a very different nursing role, than working in a clinic or care home setting. Our LPN Client Care Coordinators will work in a far more comprehensive scope of care than working in a clinic or care centre. Responsibilities The Case Manager LPN is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/Care Giver introductions and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client’s needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours. The Client Care Coordinator will often speak with families who are unsure of which pathway is the “best” so our Coordinator must have a confident personality with the ability to communicate professionally. This leadership position will include teaching, training our unregulated workforce, including classroom training and in-home visits to train and support our Care Givers. The role involves visiting clients and their families throughout the city as part of a permanent Monday to Friday schedule. Qualifications Must have excellent written and verbal English communication skills Direct experience working with Seniors and their families 5+ years experience in healthcare Experience with sales and customer service Supervisory experience is an asset Current LPN registration is required Driver's license with vehicle Be extremely articulate with perfect command of the English language Be able to work with a competitive customer group Be able to multi-task with a busy work pace Have confidence when communicating There is no requirement to be in a clinic or facility setting; this role focuses on home care and interaction with families to determine the best care pathways. This is a permanent Monday to Friday position. Compensation & Benefits Pay: $57,000.00-$66,000.00 per year Bonus pay Company car Company events Flexible schedule Life insurance Mileage reimbursement Paid time off Additional Information Work Location: In person in Leduc Job Types: Full-time, Permanent Flexible Language Requirement: French not required How to Apply If you meet these qualifications and feel you would be a great fit to our team, please apply with a cover letter. Please take time to review our website at homeinstead.com/3058 to have a firm understanding of who Home Instead is. Previous applicants need not re-apply. #J-18808-Ljbffr

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