Technical advisor

4 months ago


Dorval, Canada International Rive-Nord Inc. Full time

International Rive-Nord, a heavy truck dealership in business for over 70 years, is currently looking for a technical advisor on the evening shift to complete its team in Dorval. Do you have experience in customer service and good communication skills? Don’t hesitate to apply

Benefits:

  1. Competitive salary variable depending on experience (up to $35.00/h)
  2. Bonus of $2/hour for the evening shift
  3. Collective RRSP with employer participation
  4. Dynamic work environment
  5. Free and accessible parking
  6. And more

Responsibilities:

  1. Determine customer needs (by email, telephone or in person)
  2. Make a cost estimate for the necessary work
  3. Follow up on work with mechanics in the workshop
  4. Inform customers about the progress of the work, deadlines and/or additional costs
  5. Provide explanations related to repairs and maintenance services
  6. Inform customers about accessories and/or additional maintenance
  7. If necessary, perform any other necessary task related to the job.

Requirements:

  1. Hold a high school diploma or equivalent
  2. Experience in a customer service or sales position (1 year minimum)
  3. Concerned about putting the customer first
  4. Good command of the Microsoft Office suite
  5. Demonstrated ability to work without supervision
  6. English (desired)

If you are interested in the position, do not hesitate to submit your application We thank you in advance for your interest in International Rive-Nord, but we will only communicate with the selected applications.

Schedule: evening shift (10:30 am to 7:00 pm), 5 days/week.

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