Technical advisor
4 months ago
International Rive-Nord, a heavy truck dealership in business for over 70 years, is currently looking for a technical advisor on the evening shift to complete its team in Dorval. Do you have experience in customer service and good communication skills? Don’t hesitate to apply
Benefits:
- Competitive salary variable depending on experience (up to $35.00/h)
- Bonus of $2/hour for the evening shift
- Collective RRSP with employer participation
- Dynamic work environment
- Free and accessible parking
- And more
Responsibilities:
- Determine customer needs (by email, telephone or in person)
- Make a cost estimate for the necessary work
- Follow up on work with mechanics in the workshop
- Inform customers about the progress of the work, deadlines and/or additional costs
- Provide explanations related to repairs and maintenance services
- Inform customers about accessories and/or additional maintenance
- If necessary, perform any other necessary task related to the job.
Requirements:
- Hold a high school diploma or equivalent
- Experience in a customer service or sales position (1 year minimum)
- Concerned about putting the customer first
- Good command of the Microsoft Office suite
- Demonstrated ability to work without supervision
- English (desired)
If you are interested in the position, do not hesitate to submit your application We thank you in advance for your interest in International Rive-Nord, but we will only communicate with the selected applications.
Schedule: evening shift (10:30 am to 7:00 pm), 5 days/week.
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